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Customer Service Representative Medical Equipment Specialist
2 months ago
The Customer Support Representatives at Evercare Protection, LLC provide product/service information, answer customer questions, and resolve any emerging problems our customers might face accurately and efficiently.
Key Responsibilities- Provide accurate and immediate information to customers regarding our vehicle service contracts, home warranties, and administrators.
- Navigate various systems to respond to customer inquiries and resolve complaints.
- Utilize strong problem-solving skills to troubleshoot and investigate customer issues.
- Advocate for customers when necessary and maintain high customer satisfaction.
- Strong phone contact handling skills and active listening.
- Ability to multi-task different computer systems and websites.
- Full Medical, Dental, and Vision benefits after 60 days.
- ~Paid training.
