Patient Service Representative

4 days ago


Florham Park, New Jersey, United States Summit Health Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Summit Health Inc. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Front Desk Operations: Greet patients, families, and visitors in a friendly and professional manner, and direct them to the appropriate area.
  • Patient Registration: Maintain accurate and efficient patient registration processes, ensuring all necessary information is collected and updated.
  • Scheduling and Coordination: Schedule appointments, procedures, and diagnostic tests, and coordinate with healthcare providers and staff to ensure timely and effective care.
  • Communication and Customer Service: Provide excellent communication and customer service to patients, families, and healthcare providers, addressing concerns and resolving issues in a timely and professional manner.
  • Administrative Support: Perform various administrative tasks, including data entry, filing, and mailings, to support the smooth operation of the healthcare team.
Requirements
  • Education: High school graduate or equivalent required; associate's degree preferred.
  • Experience: Previous experience in a medical office or patient services role preferred.
  • Skills: Excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment.
  • Computer Skills: Basic proficiency in computer use, with experience in electronic health records (EHRs) and practice management systems preferred.
Work Environment

This is a full-time position, Monday through Friday, 8:30am to 5pm, with rotating Saturday shifts. The ideal candidate will be able to work effectively in a team environment, with a strong commitment to providing exceptional patient care and administrative support.



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