Medical Office Assistant

3 days ago


Billings, Montana, United States Matt Keane Full time
Job Summary

We are seeking a highly organized and customer-focused Receptionist to join our team at Big Sky Diagnostic Imaging in Billings, MT.

Key Responsibilities:

  • Greet and welcome patients, ensuring a positive first impression
  • Guide patients through the check-in process, assisting with paperwork and answering questions
  • Answer and screen phone calls, providing excellent customer service
  • Organize and schedule appointments, ensuring efficient use of time
  • Process insurance claim requests and manage cash handling
  • Maintain office cleanliness and organization, ensuring a professional environment
  • Ensure confidentiality of patient records and maintain inventory of office supplies
  • Uphold the positive reputation of our medical office by providing exceptional service

Requirements:

  • Excellent customer service skills and phone manner
  • Computer literacy, with experience using EHR systems and Microsoft Office
  • Friendly and compassionate disposition
  • Excellent organizational and time management skills
  • Strong interpersonal communication skills
  • Ability to work independently or as part of a team

This is a part-time position with a regular schedule, but flexibility is required to cover occasional business needs.



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