Office Support-Bilingual Spanish Speaking
6 days ago
We are seeking a highly skilled and bilingual Office Support to join our team at Help At Home. As an Office Support, you will play a vital role in ensuring the smooth operation of our office, providing exceptional support to our clients and caregivers, and maintaining compliance with company policies and regulations.
Key Responsibilities
- Answer and direct phone calls, taking clear and detailed messages as needed.
- Conduct in-home supervisory visits to clients, ensuring their needs are met and providing support as required.
- Assist with in-home visits, providing guidance and support to caregivers as needed.
- Conduct client satisfaction surveys, gathering feedback to improve our services.
- Monitor In-Service Training completion for caregivers, uploading certificates to the Training Tracking Portal and maintaining accurate records.
- Assist the Branch Manager in monitoring and entering caregivers' travel time and mileage.
- Support caregivers with their time-keeping and task system, ensuring accurate records are maintained.
- Prepare monthly supply orders, ensuring timely delivery of essential materials.
- Maintain patient and employee files, ensuring accurate and up-to-date records are kept.
- Provide backup support to the Onboarding Specialist as needed.
Requirements
- At least 18 years old
- High school diploma or equivalent
- Bilingual Spanish/English (preferred)
- Valid driver's license
- Access to insured and reliable transportation
- Experience working in an administrative/clerical role
- Professional written and verbal communication skills
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
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