Safety and Security Professional

2 months ago


GondrecourtleChâteau, Grand Est, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time
About the Role

Catholic Charities of the Archdiocese of St Paul and Minneapolis is seeking a highly skilled and compassionate Safety and Security Associate to join our team. As a Safety and Security Associate, you will play a critical role in ensuring the safety and well-being of our clients, tenants, volunteers, and staff.

Key Responsibilities
  1. Patrol and Monitor: Conduct regular patrols of our buildings and grounds to identify and address potential safety concerns.
  2. Respond to Incidents: Respond promptly and effectively to incidents, using de-escalation techniques and trauma-informed care to resolve situations.
  3. Provide Support: Offer support and assistance to clients, tenants, volunteers, and staff, providing a safe and welcoming environment.
  4. Collaborate with Teams: Work closely with program staff to identify and address safety concerns, and to develop and implement strategies to prevent incidents.
  5. Communicate Effectively: Communicate effectively with clients, tenants, volunteers, and staff, using clear and respectful language to resolve issues and provide support.
  6. Document Incidents: Accurately document incidents, including details of the incident, the response, and any follow-up actions.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Two years of customer service and security experience required; one year of shelter or outreach experience preferred.
  • Training: CPI de-escalation and self-defense training preferred.
  • Skills: Basic computer skills desired; ability to work irregular hours, including night and holiday shifts.
  • Personal Qualities: Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness.


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