Safety and Security Professional
1 week ago
Catholic Charities is seeking a dedicated and compassionate individual to join our team as a Safety and Security Associate. As a key member of our community, you will play a vital role in ensuring the safety and well-being of our tenants, clients, guests, volunteers, and staff.
Key Responsibilities:- Patrol designated areas, interacting with clients, tenants, volunteers, and guests to build positive relationships and respond to calls for service.
- Utilize trauma-informed care and de-escalation techniques to influence escalated situations and promote a culture of safety and respect.
- Identify and assess crisis situations, providing effective support and intervention to ensure the well-being of all individuals involved.
- Collaborate with program staff to foster a culture of improvement and innovative thinking, ensuring that our services meet the evolving needs of our community.
- Provide exceptional customer service, adapting approaches to meet the unique needs of our diverse population.
- High school diploma or equivalent required.
- Two years of customer service and security experience required.
- One year of shelter or outreach experience preferred.
- CPI de-escalation and self-defense training preferred.
- Valid driver's license and a safe driving record required.
- Basic computer skills desired.
- Ability to work irregular hours, including night and holiday shifts.
- Ability to work with diverse and/or low-income populations, including those experiencing homelessness, unstable housing, and/or mental illness.
Catholic Charities is an equal opportunity employer. We are committed to creating a workplace that is inclusive, respectful, and supportive of all individuals. If you are passionate about making a difference in your community, we encourage you to apply for this exciting opportunity.
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