Safety and Security Professional

4 weeks ago


GondrecourtleChâteau, Grand Est, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time
Job Title: Safety and Security Associate

Catholic Charities is seeking a highly motivated and culturally aware individual to join our team as a Safety and Security Associate. As a key member of our organization, you will play a vital role in ensuring the safety and security of our buildings and grounds.

Key Responsibilities:
  • Provide exceptional customer service and interact with clients, tenants, volunteers, and guests in a trauma-informed manner.
  • Patrol designated areas, respond to calls for service, and complete shift paperwork as directed.
  • Use de-escalation techniques and interpersonal skills to influence escalated situations and promote positive relationships.
  • Identify, assess, and understand crisis intervention from incident onset to recovery procedures.
  • Partner with program staff to make informed decisions and respond to incidents.
  • May fill in for breaks or other cross-coverage of housing and emergency services desks.
  • Act as a point of contact for first responders and assist in response to alarms in tenant rooms.
Requirements:
  • High school diploma or equivalent required.
  • Two years of customer service and security experience required.
  • One year of shelter/outreach experience preferred.
  • CPI de-escalation and self-defense training preferred.
  • Valid driver's license and a safe driving record required.
  • Basic computer skills desired.
  • Ability to work irregular hours, including night and holiday shifts.
  • Ability to work with diverse and/or low-income populations.
About Catholic Charities:

Catholic Charities is an equal opportunity employer committed to serving those most in need and advocating for justice in the community. We adapt and respond to the growing needs of our services, working to prevent poverty, meet basic needs in times of crisis, and create pathways out of poverty.


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