Customer Service Manager

6 days ago


Tempe, Arizona, United States FSI Talent Partners Full time
Job Title: Customer Service ManagerLocation:

Arizona, USA

We are offering a competitive salary of $85,000 - $110,000 per year.

Job Description:

A customer-focused leader is needed to oversee the Western Region. The ideal candidate will manage the company's customer care department, ensuring sales leads are successfully converted to appointments and scheduled efficiently onto the calendars.

The role involves leading a team of 9 Customer Care Specialists, providing training to ensure every customer is properly taken care of. Strong communication and problem-solving skills are essential for this position.

We are looking for a leader with experience in customer service and/or call center management. Knowledge of customer service principles and practices is a must. The ability to travel up to 25% is also required.



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