Product Manager Associate

4 weeks ago


Raleigh, North Carolina, United States Eaton Full time
Job Summary:

Eaton's Electrical division is seeking a highly skilled Associate Product Manager to join our team. As a key member of our product development team, you will be responsible for managing product information, including technical specifications, sales materials, and cross-reference tables. Your primary focus will be on the launch of new products and the maintenance of existing lines. You will work closely with the Product Manager to develop, grow, and expand the Online UPS portfolio.

Key Responsibilities:

Develop product information, application data, and web content for the 1Ph Online UPS product lines
Research competitors and develop competitive comparison analysis for sales and partners, highlighting Eaton's product strengths and total solutions for the market
Act as a technical expert to support sales and support teams on customer opportunities and escalations when required
Communicate market trends, assist with Voice of Customer research in coordination with the Product Manager, to D-IT leadership team and other stakeholders
Update website and technical documents to reflect new product offerings and create tools to assist with product selection and competitive cross referencing
Assist product managers, channel marketing, and marketing team on messaging and promotions
Register products for sale in SAP and make updates to existing products as needed
Attend 2-3 shows/partner events a year to assist in communicating our product line and building partner/customer relationships
Field escalated technical inquiries and provide timely response to centralized Technical Support Team
Interface with engineering, supply chain and manufacturing on product changes or issue resolution

Requirements:

Bachelor's degree from an accredited educational institution
2 years of sales, engineering, program management, sales or marketing professional experience
Must be legally authorized to work in the United States without company sponsorship
No relocation is being offered for this role. All candidates considered must live within 50 miles of Raleigh, NC or Woodridge, IL office. Active-Duty Military Service member candidates are exempt from the geographical area limitation

Preferred Qualifications:

Bachelor's degree in engineering
Technical knowledge of single-phase UPS systems
Understanding of PROLaunch Product Development process or similar stage gate process
Experience with SAP, Enovia, and Office 365 Suite (Excel, PowerPoint, Power BI) is desired
Familiarity with PCM and/or PDH (Product Data Hub) for updating product information

What We Offer:

Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. We believe in second chance employment and consider qualified applicants with arrest or conviction history. We offer various Health and Welfare benefits, Retirement benefits, and several programs that provide for paid and unpaid time away from work. For more information, please visit Eaton Benefits Overview.
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