Restaurant Operations Manager

3 days ago


Grand Rapids, Michigan, United States CheckersRally's Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Checkers & Rally's. As a Restaurant General Manager, you will be responsible for overseeing the overall operations of our restaurant, ensuring that we provide an exceptional dining experience for our guests and maintain a positive and productive work environment for our team members.

Key Responsibilities
  • Restaurant Operations: Manage all aspects of restaurant operations, including sales, profits, and guest satisfaction.
  • Team Management: Lead and develop a high-performing team, including hiring, training, and coaching employees to ensure they have the skills and knowledge needed to succeed.
  • Guest Service: Ensure that every guest has an exceptional dining experience, by providing prompt and friendly service, and addressing any concerns or issues in a timely and professional manner.
  • Financial Management: Manage the restaurant's budget, including controlling costs, managing inventory, and ensuring that financial goals are met.
  • Compliance: Ensure that the restaurant is in compliance with all laws, regulations, and company policies, including food safety, labor laws, and company procedures.
Requirements
  • Education: High School Diploma or General Education Degree (GED) - Preferred
  • Experience: Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Skills: Basic math skills, Microsoft Office, and general systems experience
  • Personal Qualities: Strong verbal and written communication skills, ability to work flexible schedule and extended hours, high energy to keep up with our fast-paced environment, and commitment to our core values of integrity, service, excellence, and courage to be bold & grow
What We Offer
  • Operations Excellence: Our team expects and delivers nothing but the best
  • Training & Development: We bring out the best by ensuring everyone gets well-trained
  • Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
  • Benefits & Rewards: We offer comprehensive benefits, such as medical and dental plans, as well as recognition programs, including bonuses and incentives, such as our all-expenses-paid annual cruise


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