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Restaurant Senior Manager

2 months ago

Grand Rapids, Michigan, United States HHB Restaurant Recruiting Full time
Job Summary

We are seeking an experienced Restaurant Senior Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily operations, developing and implementing strategies to increase sales and customer satisfaction, and building a high-performing team.

Key Responsibilities
  • Leadership and Team Management
    • Oversee the restaurant staff and ensure they are equipped to provide exceptional customer service.
    • Develop and implement training programs to enhance employee skills and knowledge.
    • Coach and mentor team members to achieve their full potential.
  • Customer Service and Sales
    • Develop and implement strategies to increase customer satisfaction and loyalty.
    • Monitor and analyze sales data to identify trends and opportunities for growth.
    • Collaborate with the marketing team to develop and execute promotional campaigns.
  • Operations and Administration
    • Oversee daily restaurant operations, including inventory management, scheduling, and budgeting.
    • Ensure compliance with health and safety regulations and company policies.
    • Manage restaurant finances, including payroll, accounts payable, and accounts receivable.
    Requirements
    • Education and Experience
      • Bachelor's degree in Hospitality Management or related field.
      • Minimum 2 years of experience in restaurant management, with a proven track record of success.
    • Skills and Qualifications
      • Excellent leadership and communication skills.
      • Ability to analyze data and make informed business decisions.
      • Strong problem-solving and conflict resolution skills.
      • Ability to work in a fast-paced environment and adapt to changing circumstances.
      What We Offer
      • Competitive Salary and Benefits
        • Salary range: $65,000 - $75,000 per year.
        • Comprehensive health insurance and retirement plan.
      • Opportunities for Advancement
        • Opportunities for career growth and advancement within the company.
        • Professional development and training programs.