Culinary Operations Supervisor

1 week ago


Oak Lawn, Illinois, United States Our Team Full time

Our Team Job Description

ROLE

Ensure consistency in food quality and uphold high operational standards. Facilitate effective communication between front-of-house and back-of-house teams.

RESPONSIBILITIES

  • Adhere to recipe specifications and maintain presentation standards.
  • Supervise kitchen staff to ensure proper zoning and workflow.
  • Stay informed on updates to recipes and ensure compliance with established procedures.
  • Enhance communication between front-of-house and back-of-house operations.
  • Manage service times in accordance with brand expectations.
  • Ensure timely delivery of food from the kitchen.
  • Conduct regular quality checks on food preparation.
  • Organize and replenish inventory as needed.
  • Prepare workstations and complete necessary prep tasks.
  • Lead training demonstrations for kitchen staff.

DECISIONS

Ensure adherence to recipes and prevent the delivery of substandard products.

MEASURES OF SUCCESS

  • Surpass company benchmarks for service times and customer satisfaction.
  • Achieve or exceed compliance with quality audits.
  • Maintain 100% adherence to recipe standards.

QUALIFICATIONS

  • Must be a certified Coach.
  • Possess comprehensive menu knowledge and thrive in a fast-paced setting.
  • Completed Food Handler Certification is required.
  • Able to lift and carry items weighing up to 70lbs.
  • Must communicate effectively in a high-noise environment.

COMPETENCIES

  • Commitment to Guest Satisfaction
  • Effective Communication Skills
  • Proactive Initiative
  • Dependability
  • Adaptability
  • Collaborative Teamwork


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