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Food Service Coordinator

2 months ago

Oak Lawn, Illinois, United States Our Team Full time

Our Team Job Description

POSITION SUMMARY

Ensure the consistency of culinary offerings while upholding exceptional standards. Facilitate effective communication between front-of-house and back-of-house teams.

KEY RESPONSIBILITIES

  • Guarantee adherence to recipes and presentation standards.
  • Supervise kitchen staff to maintain operational zones.
  • Stay informed about updates to recipes and ensure compliance with procedures.
  • Enhance communication between front-of-house and back-of-house.
  • Manage service times in accordance with brand expectations.
  • Ensure timely food delivery from the kitchen.
  • Conduct regular line evaluations.
  • Organize and stock kitchen supplies.
  • Prepare workstations and complete necessary prep tasks.
  • Lead culinary demonstrations.

DECISION-MAKING AUTHORITY

Ensure recipe compliance and prevent the delivery of substandard products.

SUCCESS METRICS

  • Surpass company benchmarks for service times and customer satisfaction.
  • Achieve or exceed audit standards.
  • Maintain 100% adherence to recipes.

REQUIREMENTS

  • Must have validation as a Coach.
  • Exhibit knowledge of the menu and ability to thrive in a fast-paced setting.
  • Completion of Food Handler Certification is required.
  • Ability to lift and carry weights up to 70lbs.
  • Effective communication skills in a high-noise environment.

CORE COMPETENCIES

  • Commitment to Guest Satisfaction
  • Effective Communication
  • Proactive Initiative
  • Dependability
  • Adaptability
  • Collaborative Teamwork