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Fulfillment Operations Specialist

2 months ago

King of Prussia, Pennsylvania, United States LMK Recruiting Full time
Job Overview

LMK Recruiting Solutions is seeking a highly organized and customer-focused professional to fill the role of Customer Fulfillment Coordinator.

Key Responsibilities
  • Order Management: Oversee the full order process, coordinating with warehouse and shipping teams to ensure timely and accurate delivery.
  • Customer Service: Serve as the primary contact for customers, providing updates and resolving issues in a professional and courteous manner.
  • Inventory Management: Manage inventory levels, conduct regular audits, and maintain stock accuracy to prevent discrepancies.
  • Logistics Coordination: Collaborate with logistics partners to ensure seamless delivery and minimize delays.
  • Process Improvement: Analyze fulfillment data and suggest process improvements to optimize efficiency and customer satisfaction.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package that reflects the company's commitment to employee well-being.
  • Professional Development: Opportunities for growth and development, including training and mentorship programs.
  • Collaborative Work Environment: A dynamic and fast-paced work environment that fosters collaboration and teamwork.
Requirements
  • Education: A Bachelor's degree in Business, Logistics, Supply Chain, or a related field.
  • Experience: 2+ years of experience in order fulfillment, customer service, or logistics.
  • Skills: Strong organizational, communication, and multitasking skills, with proficiency in order management, inventory software, and Google/MS Office.
  • Availability: On-site availability in King of Prussia, PA, Monday - Friday, 8 AM - 5 PM.