IT Infrastructure Specialist

3 days ago


King of Prussia, Pennsylvania, United States Parexel International Corporation Full time

Job Title: IT Site Services Specialist

Location: Bengaluru

Job Summary:

We are seeking an IT Site Services Specialist to provide technical support for desktops, laptops, and user computing environments. The ideal candidate will have a strong background in systems support and operations, including LAN administration, PC and user support.

Key Responsibilities:

  • Provide technical support for desktops, laptops, and user computing environments.
  • Contribute to systems and operational projects.
  • Perform workstation hardware and software installations.
  • Perform hardware upgrades, maintenance, and repairs.
  • Resolve end-user incidents and service requests via the Service Desk process.
  • End-to-end ownership of IT asset inventory management.

Requirements:

  • College degree in a relevant technical area or technical training certificate and equivalent experience.
  • Native language and proficiency in verbal and written English.
  • Basic experience in systems support and operations, including LAN administration, PC and user support.
  • Specific basic experience in one or more of the following areas: hardware (Intel-based equipment), software (PC-based operating systems and applications).

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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