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Office Coordinator and Reception Specialist
2 months ago
Point of Americas II is seeking a dedicated:
Office Coordinator and Reception Specialist
This role encompasses a diverse range of administrative and support functions essential for the effective management of property operations. The individual will be involved in various office tasks that directly contribute to the association's business activities. Responsibilities may include assisting with financial planning, maintaining records, and responding to urgent service needs. This is a full-time position, operating Monday through Friday from 8 AM to 4 PM.
KEY RESPONSIBILITIES:
- Facilitates the collection and preparation of operational reports, including attendance records.
- Ensures professional telephone etiquette, handling messages with courtesy and precision.
- Maintains and updates resident information within the database, providing necessary data to management and security personnel.
- Tracks insurance certificate requests and manages insurance documentation for contractors.
- Prepares welcome packages for new residents, compiling essential information and documentation.
- Organizes meetings for Board approval processes.
- Updates informational packages with new policies and memos as required.
- Coordinates the receipt of closing statements or warranty deeds for record-keeping.
- Distributes parking decals and maintains a sales log as needed.
- In collaboration with security, oversees the inventory of keys and access devices, ensuring proper reordering and logging of transactions.
- Adheres to safety protocols and maintains a secure working environment.
SKILLS, KNOWLEDGE & ABILITIES:
Education/Training:
· An associate degree in business or a related field is preferred, or a comparable combination of education and experience.
Experience/Knowledge/Abilities:
· A solid administrative background is essential.
· Two to three years of relevant work experience is preferred.
· Strong understanding of customer service principles and practices.
· Excellent communication, interpersonal, and office management skills.
· Self-motivated with strong customer service and telephone skills.
Computer Skills:
· Proficient in Microsoft Windows software.
· Ability to manage tasks effectively with minimal supervision.
Special Requirements:
· Must be able to work at a computer for extended periods.
· Capable of engaging in telephone conversations for prolonged durations.
Job Type: Full-time
Compensation: $22.00 per hour
Expected Work Hours: 40 hours per week
Benefits:
- Life insurance
- Paid time off
- Professional development assistance
Schedule:
- Monday to Friday
Education:
- Associate degree (Preferred)
Experience:
- Administrative: 1 year (Preferred)
- HOA / Condo: 1 year (Preferred)
Language:
- English (Required)