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Lead, Digital Collaboration Services

2 months ago


San Francisco, California, United States University of California , San Francisco Full time
About the Role

The University of California, San Francisco (UCSF) is seeking a highly skilled and experienced professional to lead the integration of collaboration tools and optimize customer and stakeholder productivity. As the Lead, Digital Collaboration Services, you will be responsible for providing technical guidance to engineers, working with customers and stakeholders to identify and implement new tools, and ensuring the University's IT infrastructure is operable, secure, efficient, and effective.

Key Responsibilities
  • Lead the integration of collaboration tools to optimize customer and stakeholder productivity
  • Provide technical guidance to engineers executing modernization initiatives
  • Work with customers and stakeholders to identify and implement new tools
  • Ensure the University's IT infrastructure is operable, secure, efficient, and effective
  • Collaborate with the Digital Workplace Services team to manage and maintain UCSF's integrated communications, collaboration, and audio-visual systems
Requirements
  • Bachelor's degree in computer science, computer information systems, or related field
  • 7-10+ years of experience in collaboration services, network services, information technology, or related field
  • Expertise in digital collaboration engineering design, implementation, and maintenance for large organizations
  • Extensive experience with industry-standard digital collaboration technologies and protocols
  • Advanced knowledge of network systems, network protocols, and topologies
  • Expert leadership and management skills, including abilities in persuasion, negotiation, change management, and mentorship
  • Advanced project management skills with demonstrated experience delegating responsibility, tracking project progress, and leading others
About UCSF

The University of California, San Francisco (UCSF) is a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. We are committed to promoting health worldwide through advanced biomedical research, graduate-level education, and excellence in patient care.

UCSF Values

We are a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence.