Laundry Operations Manager

2 weeks ago


Seattle, Washington, United States HYATT Hotels Full time
Hyatt Regency Seattle

We are excited to present a remarkable opportunity to oversee our Laundry Team as the Laundry Operations Manager. This role is pivotal in supporting our multi-property complex, with the potential for further operational expansion.

The Laundry Operations Manager will be accountable for the daily management of the Laundry Department, which includes handling linens, sheets, and towels. A comprehensive understanding of laundry processes and their integration with housekeeping is essential, alongside the management of laundry supplies and inventory levels, while adhering to all safety and security protocols.

In this capacity, you will ensure the department operates efficiently and that linen production meets high standards. Proficiency in operating laundry machinery such as washers, ironers, and folders is required. The ideal candidate will demonstrate effective leadership of a team of attendants, providing support across various departmental functions to ensure smooth operations. This includes staff training, development, scheduling, and a hands-on approach to assist as necessary.

The role not only involves overseeing laundry operations but also emphasizes strategic management and operational efficiency to maximize laundry capabilities while maintaining exceptional service and production standards across our Hyatt Hotels. There is significant potential to expand laundry operations beyond our current properties and to engage with the surrounding community.

As part of our Hyatt culture, we value leaders who foster an environment that promotes customer and colleague satisfaction, while effectively engaging with individuals from diverse socioeconomic, cultural, disability, and ethnic backgrounds.

Compensation and Benefits

The salary range for this position is between $70,600 and $106,000, with an anticipated budget of $85,000 to $100,000. Salary decisions will consider various factors, including experience, qualifications, and education.

As a valued colleague, you will enjoy a range of benefits and perks:

  • Relocation assistance eligibility
  • Medical & Vision insurance
  • Dental Insurance
  • 401(k) & Retirement Savings Plan (RSP)
  • Basic Life Insurance
  • Short Term Disability Insurance
  • New Child Leave & Adoption Assistance
  • Paid Time Off
    • 10 days (80 hours) earned vacation per year upon completing 1-4 years of service
    • 15 days (120 hours) earned vacation per year upon completing 5-9 years of service
    • 20 days (160 hours) earned vacation per year upon completing 10+ years of service
    • (2) Floating Holidays per year
    • (6) Paid Holidays per year
    • Compassionate Leave
    • Jury Duty Leave
    • Seattle Paid Sick & Safe Time
    • Extended Illness Days - unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year

Additional Perks

Employee Assistance Program

Discounted Rooms at any participating Hyatt location starting on your first day of employment

Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service

Free colleague meals during shifts

Hyatt Colleague discount program

Tuition Reimbursement

ORCA Pass subsidy

When considering a position at a Hyatt hotel, you are joining a culture built on caring and attentive colleagues who are passionate about delivering efficient service and creating meaningful experiences. Our values guide our success, allowing us to operate over 1,350 properties worldwide.

Qualifications

A genuine desire to meet the needs of others in a fast-paced environment.

Excellent verbal and written communication skills.

Ability to troubleshoot and resolve issues effectively.

Strong attention to detail.

Effective communication skills in a loud or noisy environment.

This position requires consistent standing, bending, walking, and the ability to lift up to 100 lbs.

Must have flexible availability, including mornings, evenings, weekends, and holidays.

Previous leadership experience in a high-volume commercial laundry setting is preferred.


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