Patient Service Representative

1 month ago


Newton Lower Falls Massachusetts, United States VPNE Parking Solutions Full time
About VPNE Parking Solutions

VPNE Parking Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We have been collaborating with the world's finest hospitals to solve their people and logistics challenges since 1990. We promote growth from within and instill our company's family values in an ever-expanding business. Our teammates are energetic, friendly, and proactive in helping VPNE build its brand – all while working at the world's most prestigious healthcare institutions.

Job Summary

We are seeking a dedicated professional who thrives in a fun, fast-paced, team-oriented environment. If you are interested in joining a community of teammates who are spirited, driven, and diverse, we want to hear from you.

Responsibilities
  • Make patient service, care, and satisfaction the priority in every interaction by providing exceptional guest experiences.
  • Clear patients and visitors, with thermos thermometers, in order to enter the building.
  • Interact with patients and other staff to ensure a safe visit.
  • Look out for the safety and well-being of all employees, customers, and co-workers.
  • Report all incidents in accordance with company policies.
  • Perform any other duties specifically assigned by a supervisor or manager.
Qualifications
  • Educational Requirements: High School or GED
  • Years of Experience: Entry Level
  • Language Skills: Proficient in English both verbally and written
Requirements
  • Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolonged standing, running, and prolonged sitting and in all weather conditions.
  • Ability to receive medical and security clearance for one or more locations.
  • Possess the manual dexterity to operate essential office equipment, including computers, when necessary.
  • Possess the mental acuity to be able to read thermometers and give clear and concise information to patients.
  • Be at least 18 years of age.
  • Be able and willing to smile during every customer interaction.
  • Maintain uniform standards while around the account.
  • Ability to create relationships with customers.
  • Organization and strong problem-solving abilities.
Benefits
  • Paid weekly
  • Medical, Dental, Vision
  • 401K with company match
  • Discount programs
  • Short-term disability
  • Accident insurance
  • Life insurance


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