Customer Service Representative

2 weeks ago


Newton Falls, Ohio, United States Domino's Franchise Full time
About Domino's Pizza

At Domino's Pizza, we're passionate about delivering exceptional customer experiences and serving our communities. As a Customer Service Representative, you'll play a vital role in helping us achieve this goal.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you'll be responsible for providing top-notch customer service, resolving customer complaints, and ensuring that our customers have an exceptional experience with our brand.

Key Responsibilities
  • Provide exceptional customer service to our customers via phone, email, and in-person
  • Resolve customer complaints and concerns in a timely and professional manner
  • Work collaboratively with our team to achieve sales and customer satisfaction goals
  • Stay up-to-date on product knowledge and promotions to effectively communicate with customers
  • Maintain a clean and organized workspace, adhering to health and safety standards
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Availability to work a variety of shifts, including evenings and weekends
What We Offer

As a Customer Service Representative at Domino's Pizza, you'll enjoy a competitive hourly wage, opportunities for advancement, and a fun and dynamic work environment. We're committed to providing our employees with the training and support they need to succeed in their roles and advance their careers.



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