Lab Customer Service Representative- Mon-Fri
2 weeks ago
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team in the laboratory. As a Customer Service Representative, you will be responsible for providing exceptional customer service to laboratory clients, including answering phone calls, responding to emails, and resolving customer complaints in a timely and professional manner.
Key Responsibilities:- Provide excellent customer service to laboratory clients via phone, email, and in-person
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with laboratory staff to resolve customer complaints and concerns
- Maintain accurate records of customer interactions and complaints
- Develop and implement solutions to improve customer satisfaction and loyalty
- High school diploma or equivalent required
- 1-2 years of customer service experience in a laboratory or healthcare setting
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic computer skills and knowledge of laboratory software
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Lab Customer Service Representative- Mon-Fri
2 weeks ago
Newton Lower Falls, United States Mass General Brigham Full timeDescription: JOB SUMMARY: Responsible for providing laboratory client service support via telephone to lab staff, physician offices, nursing homes, health care clinics, other medical organization clients, and patients in a call center environment. Responsibilities include answering phone call inquiries, making outbound calls to relay test results and...
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Customer Service Representative
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Newton, United States TEKsystems Full timeTEKsystems is seeking skilled Customer Service Representatives to support our patients in Newton, IA.About the Role:We are looking for individuals who can provide exceptional customer service and support to our patients. As a Customer Service Representative, you will be responsible for answering inbound calls, making outbound calls, and ensuring that our...
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Customer Service Representative
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Newton, Iowa, United States TEKsystems Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our front-line support team, you will be responsible for delivering exceptional customer service to our patients and clients.Key Responsibilities:Provide timely and effective support to patients and clients via phone, email, and...
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Customer Service Representative
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Newton, New Jersey, United States Thorlabs Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProcess sales orders,...
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Customer Service Representative
4 weeks ago
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Customer Service Representative
3 weeks ago
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