Lab Customer Service Representative- Mon-Fri

2 weeks ago


Newton Lower Falls, United States Mass General Brigham Full time
Job Summary:

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team in the laboratory. As a Customer Service Representative, you will be responsible for providing exceptional customer service to laboratory clients, including answering phone calls, responding to emails, and resolving customer complaints in a timely and professional manner.

Key Responsibilities:
  • Provide excellent customer service to laboratory clients via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with laboratory staff to resolve customer complaints and concerns
  • Maintain accurate records of customer interactions and complaints
  • Develop and implement solutions to improve customer satisfaction and loyalty
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a laboratory or healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and knowledge of laboratory software
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


  • Newton Lower Falls, United States Mass General Brigham Full time

    Description: JOB SUMMARY: Responsible for providing laboratory client service support via telephone to lab staff, physician offices, nursing homes, health care clinics, other medical organization clients, and patients in a call center environment. Responsibilities include answering phone call inquiries, making outbound calls to relay test results and...


  • Newton Falls, Ohio, United States Domino's Franchise Full time

    About Domino's PizzaAt Domino's Pizza, we're passionate about delivering exceptional customer experiences and serving our communities. As a Customer Service Representative, you'll play a vital role in helping us achieve this goal.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative....


  • Newton Falls, United States Circle K Full time

    Circle K - 100 E Broad St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Sioux Falls, South Dakota, United States Murph's Burgers and Fries Full time

    Job OverviewMurph's Burgers and Fries is seeking a Part-Time Customer Service Representative to provide exceptional service to our customers. As a key member of our food service team, you will be responsible for greeting and seating customers, taking orders, serving food and beverages, and ensuring customer satisfaction.Key Responsibilities:Greet and seat...


  • Newton, New Jersey, United States Thorlabs Full time

    Customer Service RepresentativeThe Customer Service Representative plays a vital role in establishing and maintaining profitable professional relationships with customers on behalf of Thorlabs. This involves taking complete responsibility for each customer contact and ensuring that all customer requirements are completely met.Key Responsibilities:Provide...


  • Newton Falls, Ohio, United States On Demand New Day Recovery LLC Full time

    Job SummaryWe are seeking a compassionate and dedicated Customer Service Representative to provide exceptional customer care and front desk support to our clients and visitors.Key ResponsibilitiesGreet clients and visitors with enthusiasm and professionalism.Assist clients with paperwork and ensure all documents are properly completed and filed.Schedule...


  • Cuyahoga Falls, Ohio, United States Employ-Temps Staffing Service Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Employ-Temps Staffing Services.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, handling incoming phone orders, answering calls, and...


  • Newton, New Jersey, United States Thorlabs Full time

    Customer Service Representative Job DescriptionThe Customer Service Representative is a key member of our team, responsible for delivering exceptional customer experiences through proactive and responsive support. This role requires a strong ability to communicate effectively, both verbally and in writing, to resolve customer inquiries and issues in a timely...


  • Lower Burrell, Pennsylvania, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and operating the cash register.Duties & Responsibilities:Greet customers and take orders with...


  • Newton, New Hampshire, United States Haffner's Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Haffner's, a leading wholesale fuel distributor in New England.Job SummaryThis role is responsible for providing exceptional customer service to Haffner's customers, ensuring timely issue...


  • Newton, United States Titan Ventures Full time

    About UsElevate Outdoor Collective is a leading provider of outdoor and winter sports products, bringing together twelve well-known brands under one umbrella. Our mission is to deliver sustainable, innovative, and high-quality products that are fun to use.Our team of development engineers, talented athletes, and outdoor enthusiasts work together to achieve...


  • Newton, Kansas, United States Pizza Hut Full time

    About Pizza HutPizza Hut is a dynamic and innovative company that offers a fun and flexible work environment. As a Pizza Hut team member, you'll have the opportunity to make a difference in the lives of our customers and develop valuable skills that will last a lifetime.Job SummaryWe're seeking a Customer Service Representative to join our team. As a...


  • Newton, United States Domino's Franchise Full time

    Job Opportunity at Domino's FranchiseWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.Responsibilities:Provide excellent...


  • Newton, United States TeleSearch Staffing Solutions Full time $17 - $18

    Job Title: Customer Service RepresentativeLocation: Branchville, NJJob Description: Help answer the phones and take payment. High volume call center environment. Requirements: Previous call center/ customer service experienceMS OfficeAbility to work in a fast-paced environment Hours: Full-time temp Monday-Friday 8am-4:30pmPay: $17 - $18


  • Newton, United States TEKsystems Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for providing exceptional service to our patients, answering inbound calls, and making outbound calls to ensure successful service delivery.Key Responsibilities:Learn and understand the entire...


  • Newton, United States TEKsystems Full time

    TEKsystems is seeking skilled Customer Service Representatives to support our patients in Newton, IA.About the Role:We are looking for individuals who can provide exceptional customer service and support to our patients. As a Customer Service Representative, you will be responsible for answering inbound calls, making outbound calls, and ensuring that our...


  • Newton, Iowa, United States TEKsystems Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our front-line support team, you will be responsible for delivering exceptional customer service to our patients and clients.Key Responsibilities:Provide timely and effective support to patients and clients via phone, email, and...


  • Newton, New Jersey, United States Thorlabs Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProcess sales orders,...


  • Newton, United States Mitsubishi Chemical Full time

    About the RoleWe are seeking a highly organized and professional Customer Service Representative to join our Commercial Team. As part of this team, you will be responsible for processing sales orders, managing invoicing, and general administration. You will also support the sales team with weekly and monthly reporting activities.Key ResponsibilitiesProcess...


  • Newton, United States Mitsubishi Chemical Full time

    About the RoleWe are seeking a highly organized and professional Customer Service Representative to join our Commercial Team. As a key member of the team, you will be responsible for processing sales orders, managing invoicing, and general administration. You will also support the sales team with weekly and monthly reporting activities.Key...