Patient Service Representative

1 week ago


Newton, United States Health Ministries Clinic Full time

Job Purpose:The Patient Service Representative (PSR) works as a member of Health Ministries Clinic team in an integrated primary-care/behavioral health setting. The PSR assists providers to care for patients by scheduling appointments and taking phone calls for the clinic. PSRs do participate in staff meetings, and staff training as required for the job role. The PSRs work closely with patients to ensure the accuracy of their dental appointments, personal information, and billing information.Duties/Responsibilities:Accurately enters a variety of information into the Electronic Health Record.Accurately checks patients in for appointments and scans a variety of documents into system.Demonstrate courtesy, patience, and helpfulness toward patients and their familiesManage appointments and stay informed of appointment statusAnswer phones promptly, courteously, and efficientlyAssist patients with registration formsEnter patient information accurately in the electronic health recordVerify insurance eligibilityVerify eligibility for sliding fee discount scheduleCollect and accurately record payments and co-payments for all servicesAssist providers as neededAbility to maintain confidentiality of all medical, financial, and legal information, including HIPAAFollow HMC policies and proceduresAdditional Details:Job Type: Full-TimeSchedule: Monday-Friday, 8AM-5PMBenefits: Health, Dental and Vision insurance, PTO, 401K with matching, Life insurance, Discounted wellness memberships, and moreQualifications:Minimum education: High school diploma/GED required6 months experience as a medical receptionist or medical records clerk preferredAbility to maintain confidentiality of sensitive information is requiredExperience with customer service and multi-line phones is preferredComputer knowledge, and ability to work independently with little direction requiresMedical terminology/procedural knowledge strongly preferred but not requiredBi-Lingual ability in Spanish is preferred, but not requiredWhy HMC:Health Ministries Clinic is an FQHC that provides care to all members of the community regardless of socioeconomic or insurance status. Services clinic-wide are provided using sliding fee scales to make healthcare affordable to patients without insurance. We believe that integrated healthcare serves to treat the whole person and not just the symptoms. This is why we offer our patients Behavioral Health, Primary Medical Care, Laboratory, Imaging, and Pharmaceutical services all under one roof with the addition of Dental care just blocks away. If you want to be part of a caring close-knit team that provides care for our ever-growing population of patients, please apply.



  • Newton, United States Health Ministries Clinic Full time

    Job Purpose:The Patient Service Representative (PSR) works as a member of Health Ministries Clinic team in an integrated primary-care/behavioral health setting. The PSR assists providers to care for patients by scheduling appointments and taking phone calls for the clinic. PSRs do participate in staff meetings, and staff training as required for the job...


  • Newton, United States Atrius Health Full time

    About Atrius HealthAtrius Health is a leading healthcare organization dedicated to delivering high-quality, patient-centered care to over 690,000 adult and pediatric patients across eastern Massachusetts.Our team of 645 physicians and 420 additional clinicians work collaboratively with hospital partners, community specialists, and skilled nursing facilities...


  • Newton, United States Atrius Health Full time

    About Atrius HealthAtrius Health is a leading healthcare organization dedicated to delivering high-quality, patient-centered care to over 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts.Our team of 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with...


  • Newton, New Jersey, United States Atlantic Health System Full time

    Lead Patient Access Representative OpportunityAtlantic Health System is seeking a part-time Lead Patient Access Representative to join our team at Newton Medical Center, covering weekend day shifts. As a key member of our Patient Access Department, you will play a vital role in ensuring seamless patient registration and access to our healthcare services.Key...


  • Newton, New Jersey, United States Atlantic Health System Full time

    Job Title: Lead Patient Access RepresentativeWe are seeking a highly skilled and experienced Lead Patient Access Representative to join our team at Atlantic Health System. As a key member of our Patient Access Department, you will be responsible for ensuring seamless patient registration, financial assistance, and scheduling processes.Key...


  • Newton, New Jersey, United States Atlantic Health System Full time

    Job Title: Lead Patient Access RepresentativeAtlantic Health System is seeking a part-time Lead Patient Access Representative for the Patient Access Department at Newton Medical Center covering weekend day shifts.Key Responsibilities:Registration of outpatients, ED patients, and inpatientsAssistance with financial assistance for patientsScheduling of...


  • Newton, New Jersey, United States Atlantic Health System Full time

    Job Title: Lead Patient Access RepresentativeAtlantic Health System is seeking a part-time Lead Patient Access Representative to join our team at Newton Medical Center, covering weekend day shifts.Key Responsibilities:Registration of outpatients, ED patients, and inpatientsProviding financial assistance to patientsScheduling of employeesWorking on work...


  • Newton, New Jersey, United States Atlantic Health System Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Services Representative to join our team at Atlantic Health System. As a Food Services Representative, you will play a critical role in ensuring the highest quality food service experience for our patients and visitors.Key ResponsibilitiesPrepare and serve a variety of food and beverages...


  • Newton, New Jersey, United States Atlantic Health System Full time

    Job SummaryWe are seeking a highly skilled and experienced Lead Patient Access Representative to join our team at Atlantic Health System. As a key member of our Patient Access Department, you will be responsible for leading our registration team and ensuring seamless patient access to our healthcare services.Key Responsibilities:Registration and Scheduling:...


  • Newton, United States TEKsystems Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for providing exceptional service to our patients, answering inbound calls, and making outbound calls to ensure successful service delivery.Key Responsibilities:Learn and understand the entire...


  • Newton, United States TEKsystems Full time

    TEKsystems is seeking skilled Customer Service Representatives to support our patients in Newton, IA.About the Role:We are looking for individuals who can provide exceptional customer service and support to our patients. As a Customer Service Representative, you will be responsible for answering inbound calls, making outbound calls, and ensuring that our...


  • Newton, New Jersey, United States Atlantic Health System Full time

    Job Title: Lead Patient Access RepresentativeAtlantic Health System is seeking a part-time Lead Patient Access Representative for the Patient Access Department at Newton Medical Center covering weekend day shifts.Key Responsibilities:Registration of outpatients, ED patients, and inpatients.Assisting with financial assistance for patients.Scheduling of...


  • Newton, United States Atlantic Health System Full time

    Atlantic Health System is seeking a per-diem Patient Access Representative for the Patient Access Department at Newton Medical Center, to work flexible shifts, including every other weekend. Summary: The Patient Access Representative (PAR) plays a vi Patient Access, Representative, Patient, Per Diem, Healthcare


  • Newton, Iowa, United States TEKsystems Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at TEKsystems. As a key member of our front-end process, you will play a vital role in ensuring successful service for our patients.Key Responsibilities:Answer inbound calls and make outbound calls to patients and healthcare providers.Obtain, analyze, and verify the...


  • Newton, Iowa, United States TEKsystems Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our front-line support team, you will be responsible for delivering exceptional customer service to our patients and clients.Key Responsibilities:Provide timely and effective support to patients and clients via phone, email, and...


  • Newton, Iowa, United States TEKsystems Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our healthcare call center team as a Customer Service Representative.Job Summary:This is an entry-level position that involves providing exceptional customer service to patients and healthcare professionals through inbound and outbound calls. The successful candidate...


  • Newton, New Jersey, United States Thorlabs Full time

    Customer Service RepresentativeThe Customer Service Representative plays a vital role in establishing and maintaining profitable professional relationships with customers on behalf of Thorlabs. This involves taking complete responsibility for each customer contact and ensuring that all customer requirements are completely met.Key Responsibilities:Provide...


  • Newton, United States TeleSearch Staffing Solutions Full time

    Job Title: Customer Service Representative Location: TeleSearch Staffing Solutions Job Description: **Job Summary:** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at TeleSearch Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer...


  • Newton, United States TEKsystems Full time

    TEKsystems is hiring for 3 customer service representatives to join our team onsite in Newton, IA. Description: Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound...


  • Newton, United States Atlantic Health System Full time

    Job DescriptionAtlantic Health System is seeking a per-diem Patient Access Representative for the Patient Access Department at Newton Medical Center, to work flexible shifts, including every other weekend.Summary:The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our...