Defense and Government Travel Consultant

1 day ago


Honolulu, Hawaii, United States Carlson Wagonlit Travel Full time
About Us

CWT is a global leader in travel management services, with a rich history of serving U.S. military and government clients. We pride ourselves on our collaborative, international environment and our commitment to providing top-quality customer service.

Job Summary

We are seeking a skilled Defense and Government Travel Consultant to join our team. As a travel counselor, you will provide outstanding customer service to corporate travelers before, during, and after their business trips. You will create and complete travel arrangements, ensure reservations meet client standards, and act as a trusted advisor to our clients.

Responsibilities
  • Create and complete travel arrangements (air, hotel, car, rail)
  • Ensure reservations are built according to client standards and preferences
  • Act as a trusted advisor by offering informed and insightful recommendations
  • Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
  • Escalate most complex bookings to more experienced staff
Requirements

We are looking for individuals with a passion for service excellence and a commitment to supporting their team. While experience in defense and government travel is a plus, we are willing to train the right candidate. Key attributes include:

  • Fluent English language skills (written and spoken)
  • Detail-oriented
  • Good verbal and written communication skills
  • Basic MS Office
  • A genuine passion for high-quality customer service
  • Strong teamwork skills
  • A positive, can-do attitude
  • Willingness to learn and grow
What We Offer

CWT offers a competitive compensation package, including shift differentials, referral bonuses, and supplier incentives. We also offer comprehensive training, flexible working options, and a range of benefits, including medical, dental, and vision coverage. As a U.S. government contractor, this position requires U.S. citizenship and a background investigation.

About CWT

CWT is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We welcome applications from all qualified candidates and offer opportunities to job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application, please contact us.



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