Travel Consultant
2 weeks ago
CWT is a global leader in travel management services, specializing in seamless travel experiences for our clients. With a team of over 700 associates across 180 locations in 8 countries and U.S. territories, we pride ourselves on our collaborative and close-knit global community.
Job SummaryWe are seeking a highly motivated and detail-oriented Travel Consultant to join our Defense and Government team. As a Travel Consultant, you will provide exceptional customer service to our clients, ensuring their travel experiences are safe, enjoyable, and meet their needs.
Key Responsibilities- Create and complete travel arrangements, including air, hotel, car, and rail bookings
- Ensure reservations are built according to client standards and preferences
- Act as a trusted advisor, offering informed and insightful recommendations to provide the best traveler experience
- Handle basic and moderately complex bookings, including non-standard and multi-destination trips, ticket exchanges, and complex fares
- Educate clients on travel policies and procedures
- Fluent English language skills, both written and spoken
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic MS Office skills
- Passion for delivering high-quality customer service
- Competitive compensation package, including shift differentials, referral bonuses, and supplier incentives
- 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year
- Flexible working options, including full-time, part-time, and remote work arrangements
- Medical, dental, and vision benefits
- Employee discounts and supplier incentives
CWT is an equal-opportunity employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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