Parts Sales Specialist

7 days ago


Fairview, Oklahoma, United States Parallel Ag Full time
About Parallel Ag

We are a leading provider of agricultural equipment and parts, dedicated to helping farmers and agricultural professionals achieve their goals. Our team is passionate about delivering exceptional customer service and supporting the success of our customers.

Job Summary

We are seeking a highly motivated and detail-oriented Parts Professional to join our team. As a Parts Professional, you will play a critical role in supporting our customers by assisting them in finding the parts they need to keep their equipment running. You will also be responsible for performing counter sales, answering customer inquiries, and ensuring a clean and safe work environment.

Key Responsibilities
  • Customer Service: Offer legendary customer service to customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Parts Sales: Perform counter sales, process daily parts orders, and drop ship orders in a timely and accurate manner.
  • Inventory Management: Ensure that the workplace and warehouse are clean, safe, and well-organized, and that inventory is accurately tracked and managed.
  • Team Collaboration: Assist in addressing any discrepancies in parts inventory, and work collaboratively with other departments to ensure seamless operations.
Requirements
  • Education: High School Diploma or GED is required.
  • Communication Skills: Strong oral and written communication skills, with the ability to establish and maintain positive working relationships with co-workers, vendors, and customers.
  • Problem-Solving Skills: Ability to professionally manage difficult customer situations and resolve issues in a timely and effective manner.
  • Physical Demands: Ability to lift a minimum of 40 pounds, and to work in a fast-paced environment with frequent standing, walking, and bending.
Benefits
  • Compensation: Competitive salary and uncapped commission structure.
  • Benefits: 401k retirement plan with company match, health, dental, vision, and life insurance, vacation and sick time off, and advanced training programs.
Work Environment

The job will operate in various environments, including climate-controlled inside the department/warehouse, outside, and in weather. The physical demands of the job include frequent standing, walking, bending, and lifting, as well as the ability to work in a fast-paced environment.


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