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Fulfillment Center Senior Customer Service Coordinator
2 months ago
As a Senior Customer Service Coordinator at AutoZone, you will play a key role in delivering exceptional customer service and support to our customers. Your primary responsibilities will include:
Key Responsibilities:- Assisting Customer Service Coordinators with e-commerce questions or issues, providing information and seeking solutions for e-commerce orders placed through AutoZone's website.
- Handling escalated calls to resolve issues promptly and efficiently.
- Supporting customers via email or live chat, delivering superior service through well-crafted written responses.
- Inspiring and guiding agents, developing impactful customer service training programs to elevate their skills and performance.
At AutoZone, we are committed to providing our customers with the best possible service. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
