Customer Service Coordinator

1 month ago


Memphis, Tennessee, United States Baptist Memorial Full time
Job Summary

We are seeking a highly skilled Customer Service Coordinator to join our team at Baptist Memorial Health Care. As a key member of our customer service team, you will be responsible for promoting a high level of customer satisfaction during patient interactions, maintaining accurate and timely billing information, and performing lead duties as assigned.

Key Responsibilities:

  • Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
  • Performs daily and monthly close out procedures for internal controls and cash balancing.
  • Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
  • Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
  • Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
  • Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
  • Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
  • Carries out all other duties assigned by the Clinic Manager in a timely manner.
  • Coordinates and performs customer service activities by assisting staff to insure that department goals are met.
  • Completes assigned goals.

Requirements:

  • Preferred: Collegiate or medical trade completion. Associates Degree
  • Minimum: Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

About Baptist Memorial Health Care:

We offer a competitive salary, paid vacation/time off, continuing education opportunities, generous retirement plan, health insurance, sick leave, service awards, free parking, short-term disability, life insurance, health care and dependent care spending accounts, education assistance/continuing education, and employee referral program.



  • Memphis, Tennessee, United States Baptist Memorial Healthcare Corporation Full time

    Job SummarySeeking a highly skilled and detail-oriented Coordinator-Customer Service to join our team at Baptist Memorial Health Care Corporation. As a key member of our customer service team, you will be responsible for promoting a high level of customer satisfaction, maintaining accurate and timely billing information, and performing daily reconciliations...


  • Memphis, Tennessee, United States Baptist Memorial Healthcare Corporation Full time

    Job Summary:As a Coordinator-Customer Service Lead at Baptist Memorial Health Care Corporation, you will play a vital role in promoting a high level of customer satisfaction during patient interactions. This requires knowledge of departmental and corporate policies and procedures. You will maintain accurate and timely billing information, process...


  • Memphis, Tennessee, United States Baptist Memorial Full time

    Job Summary:The Customer Service Coordinator II is responsible for providing exceptional customer service to patients and families entering the facility. This role coordinates and directs office activities, performs various duties to support patients, staff, and facility operations, and follows facility policies and procedures.Key Responsibilities:Verify...

  • Service Coordinator

    1 month ago


    Memphis, Tennessee, United States Richies Body Shop Full time

    Customer Service / Service CoordinatorWe are seeking a dedicated and customer-oriented individual to join our team as a Customer Service / Service Coordinator. If you thrive on providing excellent service and have exceptional organizational skills, we want to hear from you.Responsibilities include:Managing customer inquiries and providing prompt and helpful...


  • Memphis, Tennessee, United States FedEx Logistics Full time

    Job SummaryWe are seeking a highly skilled Customs Trade Coordinator to join our team at FedEx Logistics. As a Customs Trade Coordinator, you will be responsible for coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.Key ResponsibilitiesProvide impeccable customer service and work...


  • Memphis, Tennessee, United States Fedex Ground Full time

    Job Summary:As a Customs Trade Coordinator at FedEx Ground, you will be responsible for coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. This role requires impeccable customer service skills, as you will be working closely with internal staff, departments, other FedEx operations,...


  • Memphis, Tennessee, United States AutoZone Full time

    Customer Service Excellence at AutoZoneAs a Senior Customer Service Coordinator at AutoZone, you will play a key role in delivering exceptional customer experiences. Your responsibilities will include assisting Customer Service Coordinators with e-commerce questions or issues, providing information, and seeking solutions for e-commerce orders placed through...


  • Memphis, Tennessee, United States FedEx Logistics Full time

    Job SummaryAs a Customs Trade Coordinator at FedEx Logistics, you will be responsible for coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. This role involves providing impeccable customer service, obtaining correct classification of goods for customs release, and processing...


  • Memphis, Tennessee, United States Ewing Moving Service & Storage, Inc. Full time

    Job OverviewEwing Moving Service & Storage, Inc. is seeking a skilled Customer Service Representative to join our team.Key ResponsibilitiesCustomer SupportProvide exceptional customer service to ensure customer satisfactionRespond to customer inquiries and resolve issues in a timely and professional mannerProduct KnowledgeStay up-to-date on product and...


  • Memphis, Tennessee, United States FedEx Logistics Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customs Trade Coordinator to join our team at FedEx Logistics. As a key member of our operations team, you will be responsible for coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.Key ResponsibilitiesProvide...


  • Memphis, Tennessee, United States FedEx Logistics Full time

    Job SummaryAs a Customs Trade Coordinator at FedEx Logistics, you will be responsible for coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. This role requires impeccable customer service skills, as you will be working closely with internal staff, departments, other FedEx...


  • Memphis, Tennessee, United States FedEx Logistics Full time

    Job SummaryResponsible for coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.Main Responsibilities:Provide impeccable customer serviceObtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customsData entry and processing of...


  • Memphis, Tennessee, United States Textron Full time

    Job Summary:We are seeking a highly organized and detail-oriented Parts and Service Clerk to join our team at Textron Specialized Vehicles. As a key member of our support services team, you will be responsible for full-cycle customer daily invoicing activities, including local parts sales, service invoicing, and more.Key Responsibilities:Responsible for...


  • Memphis, Tennessee, United States Overhead Door Full time

    Job Summary: We are seeking a highly skilled Customer Care Representative to join our team at Overhead Door. As a key member of our sales center, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring seamless order fulfillment.Key Responsibilities:Customer Service: Respond to customer calls, emails,...


  • Memphis, Tennessee, United States Hiller Plumbing Full time

    About the RoleThe position of the Service Coordinator at Hiller Plumbing plays a pivotal role in ensuring exceptional customer service and efficient service delivery. As the liaison between the company, technicians, and customers, you will coordinate appointments to maximize productivity. The successful candidate will have a strong ability to communicate...


  • Memphis, Tennessee, United States Virtual Full time

    Job Title: Customer Service RepresentativeJob Summary:Vaco is hiring a Customer Service Representative/Data Coordinator for a client in the Bartlett area. This role is a support member to the Administrative Team, providing efficient data entry services and fulfilling clerical duties as assigned. The position will occasionally need to provide backup support...


  • Memphis, Tennessee, United States Diversified Staffing Group Full time

    Job SummaryThe Customer Service / Shipping & Receiving Clerk will play a crucial role in ensuring seamless product flows to and from our facility. This position involves providing exceptional customer service, processing orders, and overseeing shipping and receiving operations to meet customer requirements.Key Responsibilities Act as the primary point of...


  • Memphis, Tennessee, United States Bioventus Full time

    Unlock Your Potential in a Dynamic Customer Service RoleAt Bioventus, we're committed to empowering our employees to excel in their careers. As a Customer Service Specialist, you'll play a vital role in delivering exceptional customer experiences to patients, physicians, and other stakeholders. Your primary responsibility will be to provide accurate...


  • Memphis, Tennessee, United States FedEx Office Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at FedEx Office. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, utilizing consultative skills to anticipate customer needs, and providing solutions. You will be knowledgeable in all areas of the Store's...


  • Memphis, Tennessee, United States Bioventus Full time

    Empowering Patients, Enhancing LivesAt Bioventus, we're dedicated to developing our people and fostering a culture of inclusivity and diversity. As a Customer Service Specialist, you'll play a vital role in providing exceptional support to patients, physicians, and their office/clinical staff, wholesalers, specialty pharmacies, and our sales force.Key...