Genesys Cloud CX Reporting Specialist

4 days ago


Jersey City, New Jersey, United States Cynet Systems Full time
Job Title: Genesys Cloud CX Reporting Analyst

We are seeking a skilled Reporting Analyst to join our team at Cynet Systems. As a Reporting Analyst, you will be responsible for developing and managing native Client Cloud CX reports and dashboards.

Key Responsibilities:
  • Design and develop reporting solutions using Tableau and/or PowerBI.
  • Conduct data query/extraction coding using big data, noSQL, and SQL technologies.
  • Collaborate with various teams to ensure reporting solutions meet business requirements.
Requirements:
  • Advanced knowledge of Contact Center Reporting and dashboards, including Client Cloud CX.
  • Proficient in Tableau and PowerBI design and development.
  • Experience with big data, noSQL, and SQL data query/extraction coding.
Preferred Qualifications:
  • Experience in developing complex reporting solutions for large data sets.

Cynet Systems is a leading provider of cloud-based solutions, and we are committed to delivering exceptional results for our clients. If you are a motivated and detail-oriented individual with a passion for reporting and analytics, we encourage you to apply for this exciting opportunity.



  • Jersey City, New Jersey, United States Lorven technologies Full time

    Job OverviewLorven Technologies is seeking a highly skilled Senior Reporting Analyst to join our team. As a Senior Reporting Analyst, you will be responsible for designing and developing advanced reporting solutions using Genesys Cloud CX.Key ResponsibilitiesDevelop and manage native Genesys Cloud CX reports and dashboards.Design and develop reporting...

  • Reporting Developer

    2 weeks ago


    Jersey City, New Jersey, United States Acunor Full time

    Acunor is seeking a skilled Reporting Developer to join our team. As a Reporting Developer, you will be responsible for designing and developing Tableau or PowerBI solutions with a strong background in contact center reporting concepts and expertise in big data, NoSQL, and SQL data query/extraction coding. Your responsibilities will include developing and...

  • Reporting Developer

    3 weeks ago


    Jersey City, New Jersey, United States Acunor Full time

    Job Summary:The Reporting Developer will be responsible for designing and developing data-driven solutions using Tableau and/or PowerBI, with a strong background in contact center reporting concepts and expertise in big data, NoSQL, and SQL data query/extraction coding.Key Responsibilities:Develop and manage native Genesys Cloud CX reports and...


  • Jersey City, New Jersey, United States Nityo Infotech Full time

    Key Responsibilities:We are seeking a highly skilled Genesys Reporting Specialist to join our team at Nityo Infotech. The ideal candidate will have a strong background in reporting and data analysis, with a focus on the Genesys platform.Design, develop, and maintain custom reports and dashboards using Genesys reporting tools.Collaborate with business...

  • Chatbot Developer

    2 weeks ago


    Jersey City, New Jersey, United States Prodware Solutions Full time

    Job Title: Chatbot DeveloperWe are seeking a skilled Chatbot Developer to join our Digital CX team at Prodware Solutions. As a Chatbot Developer, you will be responsible for designing, developing, and implementing Genesys CX Contact Center IVR applications.Key Responsibilities:Design and develop Genesys CX call flow creation in architect, data actions,...

  • Chatbot Developer

    2 weeks ago


    Jersey City, New Jersey, United States Prodware Solutions Full time

    IVR/Chatbot Developer Job DescriptionWe are seeking a skilled IVR/Chatbot Developer to join our Digital CX team at Prodware Solutions. As a key member of our team, you will be responsible for designing, developing, and implementing Genesys CX Contact Center IVR applications.Key Responsibilities:Design and develop Genesys CX call flow creation in architect,...

  • IVR/Chatbot Developer

    18 hours ago


    Jersey City, New Jersey, United States Prodware Solutions Full time

    Job Title: IVR/Chatbot DeveloperDuration: 6+ months contractPosition: Hybrid - Jersey City, NJJob Description:We are seeking a skilled IVR/Chatbot Developer to join our team at Prodware Solutions. As a key member of our team, you will be responsible for designing, developing, and implementing custom solutions that leverage Genesys Cloud CX capabilities to...

  • IVR/Chatbot Developer

    2 weeks ago


    Jersey City, New Jersey, United States Prodware Solutions Full time

    Job Title: IVR/Chatbot DeveloperDuration: 6+ months contractPosition: Hybrid - Jersey City, NJJob Description:We are seeking a skilled IVR/Chatbot Developer to join our team at Prodware Solutions. As a key member of our team, you will be responsible for designing, developing, and implementing custom solutions that leverage Genesys Cloud CX capabilities to...


  • Jersey City, New Jersey, United States AllSTEM Connections Full time

    Job DescriptionWe are seeking a highly skilled Salesforce Marketing Cloud Specialist to lead the implementation, management, and optimization of our Salesforce Marketing Cloud solution. As a key member of our team, you will play a critical role in enhancing our marketing processes by leveraging your expertise in Salesforce Marketing Cloud, Ampscript, and...


  • Jersey City, New Jersey, United States Worky Full time

    Job Title: Cloud Infrastructure Automation SpecialistWe are seeking a highly skilled Cloud Infrastructure Automation Specialist to join our team at Worky. As a key member of our cloud engineering team, you will design and develop Terraform modules to automate infrastructure provisioning and collaborate with DevOps and cloud engineering teams to implement...


  • Jersey City, New Jersey, United States Verisk Full time

    Job OverviewWe are seeking a highly skilled Senior Software Engineer to join our corporate IT group in Jersey City, NJ. As a key member of our team, you will be responsible for designing, developing, and maintaining reports, data conversions, and interfaces to/from Oracle Fusion Cloud Applications.Key ResponsibilitiesDesign and develop efficient, reusable,...


  • Jersey City, New Jersey, United States Sharp Decisions Full time

    Key Responsibilities:Production Support:Monitor, manage, and troubleshoot production systems and applications in a cloud environment to ensure high availability and performance.Respond to incidents, perform root cause analysis, and implement solutions to prevent recurrence.Provide timely and effective communication to stakeholders regarding incident status...


  • Jersey City, New Jersey, United States Sumitomo Mitsui Financial Group, Inc. Full time

    Job Title: Senior Financial Reporting SpecialistJoin SMBC Group, a top-tier global financial group, as a Senior Financial Reporting Specialist. In this role, you will be responsible for internal control functions, including balance sheet substantiation, policy and procedure documentation, process and control documentation, and EUC workpaper...


  • Jersey City, New Jersey, United States Sumitomo Mitsui Banking Corporation Full time

    Job Title: Senior Financial Reporting SpecialistJoin Sumitomo Mitsui Banking Corporation as a Senior Financial Reporting Specialist and contribute to the success of our organization. As a key member of our Accounting team, you will be responsible for internal control functions, including balance sheet substantiation, policy and procedure documentation,...


  • Jersey City, New Jersey, United States US Tech Solutions Full time

    Job DescriptionUS Tech Solutions is seeking a highly skilled Sales Data Reporting Consultant to join our team for a 6-month contract.Job Responsibilities:Deliver high-quality cloud computing solutions to meet business needs.Develop and implement data reporting strategies to drive business growth.Collaborate with cross-functional teams to ensure seamless...


  • Jersey City, New Jersey, United States Sharp Decisions Full time

    NO THIRD PARTIES, NO C2C, NO RELOCATIONMAINFRAME SUPPORT EXPERIENCE IS ESSENTIALSharp Decisions is in search of a committed and proficient Production Support Analyst with a focus on Cloud Modernization to enhance our innovative team. The ideal candidate will possess a robust background in cloud technologies alongside substantial experience in mainframe...


  • Jersey City, New Jersey, United States Saxon Global Full time

    Position Overview:We are seeking a Salesforce Marketing Cloud Product Specialist to join our team at Saxon Global. This role is pivotal in bridging the gap between technical capabilities and business needs, ensuring effective utilization of Salesforce Marketing Cloud tools.Key Responsibilities:Serve as a technical advocate for Salesforce Marketing Cloud,...


  • Jersey City, New Jersey, United States Sumitomo Mitsui Banking Corp Full time

    Job SummarySMBC Group is a leading global financial institution with a rich history and diverse range of financial services. As a Senior Financial Reporting Specialist I, you will play a critical role in ensuring the accuracy and integrity of our financial reporting processes. This position requires a strong understanding of financial reporting principles,...


  • Jersey City, New Jersey, United States The Judge Group Full time

    Job Title: SAP SpecialistJob Summary:We are seeking a highly skilled SAP Specialist to join our team at The Judge Group. As a key member of our IT department, you will be responsible for the operation and management of our SAP Public Cloud ERP system.Key Responsibilities:Provide technical support and troubleshooting for SAP-related issues.Design and...


  • Jersey City, New Jersey, United States Sumitomo Mitsui Banking Corp Full time

    Job SummarySumitomo Mitsui Banking Corp. is seeking a highly skilled Financial Reporting Specialist to join our team. As a key member of our Accounting department, you will be responsible for ensuring the accuracy and completeness of our financial reports.Key ResponsibilitiesPerform monthly balance sheet substantiation process, including reviewing GL account...