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Salesforce Marketing Cloud Product Specialist
2 months ago
We are seeking a Salesforce Marketing Cloud Product Specialist to join our team at Saxon Global. This role is pivotal in bridging the gap between technical capabilities and business needs, ensuring effective utilization of Salesforce Marketing Cloud tools.
Key Responsibilities:
- Serve as a technical advocate for Salesforce Marketing Cloud, guiding stakeholders in leveraging its features effectively.
- Analyze and identify challenges within the platform, providing solutions and recommendations to enhance functionality.
- Collaborate with internal teams to document technical requirements and ensure alignment with project goals.
- Facilitate communication between technical teams and business stakeholders, ensuring clarity and understanding of project objectives.
- Support the implementation of Salesforce Marketing Cloud capabilities across various teams, enhancing overall marketing strategies.
- Minimum of 7 years of relevant experience in a technical capacity.
- At least 3 years of hands-on experience with Salesforce Marketing Cloud.
- Proficient in related applications such as Interaction Studio, Datorama, and Salesforce CDP.
- Strong understanding of Salesforce Core applications including Sales Cloud and Service Cloud.
- Excellent communication skills, with the ability to convey complex technical concepts to non-technical team members.
- Proven problem-solving abilities and a knack for innovative thinking.
- Salesforce certifications are a plus.
- Experience in a product owner or developer role within Salesforce environments.
This position offers a unique opportunity to contribute to the growth and success of our marketing initiatives while working in a collaborative and innovative environment.