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Student Services Officer 1
2 months ago
Stanford University is seeking a highly skilled and dedicated Student Services Officer 1 to join our team. As a key member of our Student Services department, you will play a critical role in supporting the academic and personal success of our students.
Key Responsibilities:- Provide exceptional customer service to students, faculty, and staff, responding to inquiries and resolving issues in a timely and professional manner.
- Oversee and review student records, analyzing data and providing recommendations to ensure accurate and up-to-date information.
- Develop and implement strategies to enhance student engagement and retention, collaborating with staff and faculty to identify and address areas of concern.
- Advise students on academic progress, program policies, and career plans, providing guidance and support to help them achieve their goals.
- Collect and analyze data to inform program development and improvement, identifying trends and areas for growth.
- Bachelor's degree and two years of relevant experience, or combination of education and experience.
- Strong written and verbal communication skills, with ability to communicate complex information in a clear and concise manner.
- Basic computer skills, including experience with Microsoft Office Suite and ability to learn new software and systems.
- Basic analysis and problem-solving skills, with ability to think critically and make sound decisions.
- Customer service skills, with ability to work effectively with diverse populations and provide exceptional service.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A comprehensive benefits package, including medical, dental, and vision coverage, as well as retirement savings and tuition reimbursement.
- A commitment to diversity, equity, and inclusion, with opportunities to engage with diverse populations and promote a culture of inclusivity.
Stanford University is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
