Education and Career Development Specialist

1 day ago

New Orleans, Louisiana, United States MCSS Full time
Job Summary

MCSS is seeking a highly skilled Education and Career Development Specialist to join our team. As a key member of our organization, you will play a critical role in supporting the Personal and Professional Development Program. Your primary responsibilities will include coordinating and performing administrative, logistic, and classroom assistance tasks, as well as assisting in the production and execution of personal and professional development seminars and program lifecycle requirements.

Key Responsibilities
  • Coordinate and perform administrative, logistic, and classroom assistance tasks in support of the Personal and Professional Development Program.
  • Assist in the production and execution of personal and professional development seminars and program lifecycle requirements.
  • Support registration of students and assist training instructors in preparation for classes or during training.
  • Coordinate logistics for hosting seminars and other events.
  • Administer policies and procedures, responding to inquiries involving services available and processing or referring customer/client requests.
  • Collect or maintain data to support higher headquarters reports.
  • Collect, compile, and organize information and data to meet administrative requirements.
  • Manage databases and ensure quality of content.
  • Prepare reports and correspondence, and facilitate methods for automating reports and correspondence.
  • Use a personal computer to transmit correspondence and create reports, databases, spreadsheets, graphics, slide shows, and presentations.
  • Assist Marines with aspects of the Transition Readiness process and with requests for the Tuition Assistance Program (TAP).
  • Input data into the Navy Campus Management Information System (NCMIS) when appropriate, and issue funding documents.
  • Advise on the Marine Corps Apprenticeship Program, the Service Member Opportunity College Program, the Science, Mathematics, and Research for Transformation (SMART) Program, the Veterans Counseling Program, Metrics Reporting, the United States Military Apprenticeship Program (USMAP), the Defense Activity for Non-Traditional Education Support (DANTES), and other Lifelong Learning programs specific to DoD voluntary education.
  • Assist personnel in selecting and enrolling in appropriate career fields and assist in completing published requirements.
  • Promote self-development programs at orientations, conferences, and welcome aboard briefs.
  • Perform support functions such as gathering statistical data, monitoring and reporting on support budgets, collecting and reviewing section timecards for supervisor's signature, preparing and conducting briefs, presentations, and training sessions.
  • Provide World Class Customer Service with an emphasis on courtesy.
  • Assist customers and communicate positively in a friendly manner.
  • Acknowledge customers, smile, and make eye contact.
  • Ask questions to determine, verify, and solve problems.
  • Check for satisfaction on the quality of goods and services.
  • Take action to solve problems quickly.
  • Alert the higher-level supervisor or proper point of contact for help when problems arise.
  • Adhere to safety regulations and standards.
  • Use required safety equipment and observe safe work procedures.
  • Promptly report any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
  • Adhere to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
  • Perform other related duties as required.

Qualifications
  • Bachelor's Degree in a related field appropriate to the work of the position, or an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, or three years of practical experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above.
  • Knowledge of a variety of support functions such as gathering statistical data, monitoring and reporting on support budgets, assisting in developing financial plans, obligating funds, liquidating travel claims, and maintaining stock of office supplies.
  • Ability to organize and coordinate multiple high-visibility projects simultaneously.
  • Skill to prepare documentation and presentations in proper format in accordance with naval correspondence rules of grammar and punctuation.
  • Ability to operate a personal computer and associated peripheral equipment and software.
  • Skill to deal with employees at various levels in the organization and to represent the division to customers external to the organization.

How to Apply

All applications must be submitted online via the MCCS Careers website. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement. To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

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