Clinical Education Specialist

2 days ago

New Orleans, Louisiana, United States MedVet Full time
Job Title: Clinical Education Specialist

MedVet is a leading provider of emergency and specialty veterinary care, with a strong commitment to delivering exceptional patient care and outstanding customer service. We are seeking a highly skilled and motivated Clinical Education Specialist to join our team.

Job Summary:

The Clinical Education Specialist will be responsible for coordinating the successful execution of our Clinical Services onboarding program, ongoing team member education, external clinical services related continuing education programs, and the technician student extern/intern program. This role will also involve delivering general hospital and departmental training topics, as well as maintaining all training manuals and employee training records.

Key Responsibilities:
  • Facilitate the MedVet onboarding and training period for all new Clinical Services team members
  • Facilitate new hire orientation and site-based general new hire training
  • Ensure completion of specific task/procedure training for clinical skills (via direct instruction or by coordinating with the appropriate MedVet Clinical Services team members)
  • Gather routine feedback and training observations/recommendations from mentors or subject matter experts for each new team member
  • Maintain training files on each new Clinical Services team member throughout onboarding
  • Plan, execute, and track Clinical Services team member ongoing training (mandatory and other topics as needs are identified)
  • Mandatory annual training such as OSHA and Radiation safety
  • Communication and training for new medications, equipment, and procedures for team members
  • Facilitate additional on the job clinical training as needed
  • Track team member progress against training plan(s) through routine testing and assessment
  • Maintain training documentation/files for each team member
  • Schedule and coordinate the Hospital delivery of student and observer programs
  • Veterinary technician student extern program
  • MedVet observer programs (new hires and others as indicated)
  • Participate in ongoing Clinical Services learning program development and delivery
  • Help to develop uniform and consistent training processes, programs, resources and manuals for MedVet clinical services roles at the organizational level
  • Generate and maintain specific hospital and departmental training materials and resources in partnership with local clinical services leadership
  • Collaborate with regional marketing partners for clinical services speaker and topic recommendations for external continuing education series and referral partner training requests
  • Provide ongoing support for Clinical teams by functioning as a clinical team member as directed by manager
  • Assist DVM with patient assessment, treatment and procedures
  • Provide monitoring and nursing care to hospitalized patients
  • Perform in-house laboratory testing and prepare samples for outside laboratory testing
Requirements:
  • State Registered Veterinary Technician license required
  • Proficient in calculations (drugs, constant rate infusions, unit conversions, etc.)
  • Flexibility with work hours and able to work additional hours when necessary
  • Bachelor's or Associates degree in Animal Sciences, Veterinary Technology or a related field is a plus. Experience in veterinary healthcare required.
  • Ability to balance team and individual responsibilities; contributes to building a positive team spirit
  • Competency utilizing Microsoft Office programs including MSWord, Excel, PowerPoint, Outlook, etc. Ability to learn industry-specific programs required
  • Strong problem-solving ability
  • Multi-tasking capability
  • Promotion of a professional and caring image of MedVet through high personal work standards
  • Ability to communicate and collaborate with both new and existing team members
  • A positive attitude and a 'team' approach
  • Ability and initiative to work with minimal supervision and direction
Perks and Benefits:
  • Comprehensive Health Benefits, Vision and Dental
  • HSA, FSA and Dependent Care FSA
  • 401k with employer match
  • Elective short-term disability and company paid long term disability
  • Elective Life and AD&D Insurance
  • Paid Time Off (PTO)
  • Shift Differentials and On-call Pay
  • Uniform Allowance
  • Employee Pet Discounts and Pet Insurance
  • Continuing education opportunities and assistance program
  • Sign on bonus available to Credentialed Veterinary Technicians
  • Strong career growth and personal development opportunities

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