Client Service Associate
2 weeks ago
Enterprise Holdings is seeking a dedicated Client Service Associate at a major airport location. This role offers an excellent opportunity to collaborate with a dynamic team and gain valuable experience within a reputable organization.
Key Responsibilities
The primary duties of this position involve delivering exceptional customer service to clients, mainly through direct interactions, and assisting with their rental requirements.
This role includes facilitating the rental process by confirming all necessary driver details to guarantee a smooth and prompt rental and return experience.
This position offers a competitive hourly wage along with the potential for monthly bonuses.
Available Work Schedules:
1. Thursday to Sunday, 4:00 AM – 2:00 PM (Monday, Tuesday, Wednesday OFF)
2. Wednesday to Sunday, 4:00 AM – 12:00 PM (Monday, Tuesday OFF)
3. Thursday to Sunday, 4:00 PM - 2:00 AM (Monday, Tuesday, Wednesday OFF)
Benefits Include:
- Comprehensive medical, dental, and vision insurance options
- Paid vacation and holidays
- 401(k) plan with company matching
- Profit-sharing opportunities
- Employee discounts
Essential Duties
Deliver outstanding customer service by effectively communicating rental policies, vehicle features, and additional services, including optional protection products and upgrades.
Make outgoing calls for follow-up management and other assigned tasks.
Evaluate the condition of rental vehicles upon their return.
Inform management of any known customer or vehicle issues and necessary maintenance.
Continuously enhance skills and knowledge through on-the-job training and company-sponsored educational opportunities.
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age.
- Possession of a valid driver's license with no more than two moving violations or at-fault accidents in the last three years.
- Must be authorized to work in the United States without requiring sponsorship for this position now or in the future.
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