Clinical Patient Advocate

2 weeks ago


San Francisco, California, United States University of California Full time
Position Title: Patient Navigator (RN) - Neuroscience Service Line
Employment Type: Full Time
Job Summary:

The role involves utilizing clinical expertise, coordination, and advocacy to assist patients and their families in navigating the complexities of the healthcare system.

The primary objectives are to enhance patient satisfaction and optimize care outcomes. This position serves as a communication liaison to comprehend the individual clinical needs, preferences, and concerns of patients.

The Patient Navigator will guide patients and their families to a comprehensive range of services, amenities, and information to foster healing and ensure a positive patient care experience.

Key Responsibilities:
- Act as an integral member of the multidisciplinary team, providing support to patients and their families throughout their healthcare journey.
- Assist patients with fundamental health education related to their conditions, help them set and achieve health goals, and manage medications effectively.
- Collaborate with care team members to ensure safe and smooth transitions from acute care to recovery and post-discharge follow-up.

Department Overview:
The Patient Navigator will report directly to the Stroke Program Manager and work closely with the Operations Manager of the Neurosciences Service Line, which encompasses various specialties including Neurology and Neurosurgery.

Qualifications:
- Minimum of 3 years of bedside nursing experience, particularly with neurovascular patients or in critical care settings.
- Advanced clinical knowledge in Neuroscience and the ability to assess patient needs accurately.
- Proficient in identifying and utilizing appropriate resources to resolve patient issues and concerns regarding treatment plans.

Preferred Qualifications:
- Experience in critical care and familiarity with the Joint Commission certification process.
- Specialty certifications related to stroke care are advantageous.

Licensure:
- Bachelor's degree in Nursing or a related healthcare field.
- Registered Nurse in the State of California with current BLS and ACLS certifications.

About the University of California:
The University of California is dedicated to innovative patient care, advanced technology, and pioneering research, striving to redefine possibilities for the patients served.

Values:
The University of California fosters a diverse community committed to professionalism, respect, integrity, diversity, and excellence.


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