Service Coordinator Professional

3 weeks ago


Tampa, Florida, United States Tudi Mechanical Systems Full time

About Tudi Mechanical Systems
Tudi Mechanical Systems is a leading mechanical service contractor and trusted business partner in the defined market segment. Our company has grown into the premier provider of exceptional services, dedicated to delivering unparalleled results.

**Job Title:** Service Coordinator Professional

**Salary Range:** $55,000 - $70,000 per year, depending on experience.

Job Description:
The ideal candidate will serve as the primary point of contact for commercial service requests and technician assignments. This role requires strong communication skills, attention to detail, and ability to manage multiple jobs simultaneously. The Service Coordinator Professional will ensure timely response to customer requests, prioritize tasks efficiently, and maintain excellent customer satisfaction ratings.

Key Responsibilities:
- Point of contact for commercial service requests and technician assignments
- Scheduling and tracking of service technicians to maximize operating efficiency and effectiveness
- 100% quality on all customer service calls
- Communicate with customers, building owners, mechanical contractors, other trades, subcontractors, and field support staff

Required Skills and Qualifications:
- 3+ years of dispatching/customer service experience
- High School or Vocational School Education
- Familiarity with the Tampa area (distances/highways/etc.)
- Exceptional interpersonal, customer service, and communication skills
- Strong proficiency with MS Office (Word, PPT, & Excel)
- Ability to manage multiple jobs at one time and stay organized

Benefits:
- Competitive compensation package
- Comprehensive benefits package, including employer-paid health insurance
- 401k with Company match & profit sharing
- Excellent working environment
- Various employee & family events



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