Service Delivery Coordinator

3 weeks ago


Tampa, Florida, United States Mr Appliance Full time
Job Overview: As a Service Delivery Coordinator at Mr. Appliance, you'll play a critical role in ensuring seamless delivery of our services to customers. You'll be the primary point of contact for customers, handling their inquiries, concerns, and requests with professionalism and courtesy.

Key Responsibilities:
  • Manage customer relationships through phone, email, and chat support
  • Coordinate with our technicians to ensure timely resolution of issues
  • Document customer interactions and maintain accurate records


Requirements:
  • Minimum two years of experience in customer service or a related field
  • Exceptional communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Familiarity with helpdesk software and ticketing systems


Estimated Salary: $55,000 - $75,000 per annum, depending on location and experience.

Why Choose Us? We offer a dynamic work environment, competitive compensation package, and opportunities for advancement and professional growth.

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