Administrative Support Specialist

4 weeks ago


Arlington Heights, Illinois, United States Williams Lea Group Limited Full time
Job Summary:

Williams Lea is seeking a skilled Administrative Support Specialist to join our team in Wheeling, WV. As a Hybrid Administrative Professional, you will be responsible for providing administrative support to our clients, including answering phone calls, providing customer service, and editing documents. You will also be responsible for performing data entry, creating reservations, and managing content and assets.

Key Responsibilities:

• Utilize logs and tracking software to manage administrative work
• Assess job requests and ensure completion of tasks throughout the task life cycle
• Perform administrative support tasks, including answering phone calls, providing customer service, editing documents, and data entry
• Use established procedures and formats to complete administrative requests to client satisfaction
• Communicate with team members, lead, supervisor, or client on job or deadline concerns
• Meet contracted deadlines for service delivery to our clients
• Troubleshoot basic software or hardware problems

Requirements:

• High school diploma or equivalent
• Minimum 1 year administrative support experience, preferably in a legal, banking, or large corporate environment
• Skilled in MS Office software (Word, Excel, PowerPoint) and strong keyboarding and typing skills
• Familiar with other software programs for providing administrative support
• Strong attention to detail and ability to work on multiple projects simultaneously
• Good organizational skills and ability to meet deadlines
• Ability to handle sensitive and/or confidential documents and information
• Good problem-solving skills and ability to exercise good judgment
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a fast-paced environment
• Ability to communicate professionally both verbally and in writing
• Self-motivated with a positive attitude and proven customer service skills

About Williams Lea:

Williams Lea has harnessed the ability to innovate and break new ground for over 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We're always progressing, connecting technology with expertise and strong processes to transform support services.

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