Vice President of Operations

2 weeks ago

Charleston, West Virginia, United States Tri Pointe Homes Holdings, Inc. Full time
Job Title: Vice President of Operations

We are seeking an experienced and skilled Vice President of Operations to lead our construction and customer service operations in the Charleston/Savannah region.

Key Responsibilities:
  • Recruit, hire, evaluate, train, develop, and retain a productive and highly engaged construction/customer service department.
  • Develop a positive, teamwork-oriented work culture for staff in all operations-related departments.
  • Ensure understanding and compliance with construction policies, internal control procedures, and practices.
  • Oversee recruitment, selection, training, and evaluation of suppliers and trade partners to ensure achievement of quality standards, scheduling deadlines, and budgets.
  • Develop, implement, and monitor processes to meet the Company's high standards for quality construction, customer satisfaction, and achieving customer touchpoint objectives.
  • Work collaboratively with other departments to design and efficiently construct high-quality homes and improvements.
  • Implement construction science improvements in products and installation methods to reduce costs and defects, and improve quality and customer satisfaction.
  • Responsible for all job site compliance programs, including training on and implementation of scopes of work, meeting building codes, complying with environmental laws, SWIPP, OSHA, and other regulations.
  • Oversee all procedures necessary to maintain safe worksites, implement Safety Program, ensure compliance by all employees, vendors, and others who access construction sites, and direct investigations and corrective actions for safety lapses.
  • Implement and monitor systems to ensure that construction schedules are adhered to without compromising quality and safety.
  • Oversee efficient completion of all construction work, from off-sites to 100% completion of homes at closing, to the provision of timely and effective customer service.
  • Use systems such as Hyphen / Build Pro to monitor schedules and maintain effective and efficient communication.
  • Makes strategic adjustments to schedules and procedures based on business needs and field conditions.
  • Leads construction and customer service teams to effectively coordinate with design professionals, sales and marketing, management, trades, permitting authorities, and customers to produce quality homes and improvements.
  • Controls costs and manages quality through efficient scheduling, communication, and management of all disciplines.
  • Designs schedules to accommodate and make necessary adjustments for timely completion of model homes and installation of homebuyer options.
  • Forecasts financial requirements, schedules and monitors expenditures, analyzes variances, and initiates corrective actions where necessary.
Requirements:
  • Bachelor's degree or relevant equivalent work experience required.
  • A minimum of 10 years experience in single and multi-family construction management or another related field.
  • A minimum of 5 years of Senior Leadership experience.
  • Strong leadership and management skills.
  • Expert in construction sciences, strong knowledge of building codes and best practices related to customer care and satisfaction.
  • Understanding of architecture, structural engineering, soil engineering, and other disciplines involved in land development and home construction.
  • Proficient in BuildPro and Hyphen.
  • Proficient in Microsoft applications including Outlook, Word, and Excel.
  • Flexibility to work between Charleston and Savannah.
Physical Requirements:
  • Position requires sitting, walking, standing, and project onsite surveying (standing, climbing stairs/ladders, etc.).
  • Frequent driving to communities required.
  • Environmental conditions vary depending on weather, stage of production, and where work takes place. Some of the following conditions apply at various times: hot, cold, wet, dry, muddy, humid, windy, calm, bright, dark, noisy, dusty, poor lighting, poor ventilation, temperature variations, fog, and rain. Airborne particles such as wood dust, drywall dust, etc. are common in the field environment.

We are an Equal Opportunity Employer and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.

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