Regional Operations Director

2 weeks ago


Charleston, West Virginia, United States CRG Full time
About CRG

CRG is a privately held, family-owned company that has been delivering excellence in their community for over 50 years. With a wide range of facility services, including landscaping, disinfection, janitorial, HVAC maintenance, and general building operations, they have established themselves as a leader in the facility support industry.

About the Role

As the Area Vice President, you will be responsible for creating and maintaining a region of branches, overseeing operational efficiency, and operating an environment that motivates people to be successful. This role requires a strategic leader who can manage all facets of the area, including sales, finance, human resources, and customer service, with full P&L accountability.

Key Responsibilities
  • Strategic Leadership: Develop and implement short- and long-term operational strategies in partnership with senior team members.
  • Sales Growth: Drive new sales growth within the assigned markets, with a focus on new clients, existing client base, enhancement services, and exceptional customer service.
  • Team Management: Lead and manage a highly productive, motivated, and driven team through strong communication, empowerment, reward, and coaching techniques.
  • Partnerships: Maintain close working relationships with partner groups in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance.
  • Change Management: Partner with business unit leaders to drive change and implement new business processes as needed.
  • Client Relationships: Establish and maintain effective client and customer rapport with a mutually beneficial business relationship.
  • Talent Development: Identify and develop talent within the organization to ensure succession planning and business continuity.
  • Business Growth: Leverage relationships to support new and existing business growth.
Qualifications
  • Education: Bachelor's degree required; Master's degree desired.
  • Experience: Minimum of 10-12 years of progressive responsibility within a facility services organization.
  • Leadership: Successful experience in general management with full P&L responsibility.
  • Client Relationships: Proven leadership and experience with managing effective client relationships.
  • Communication: Excellent communication and presentation skills with a wide range of audiences.


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