Office Diet Clerk

2 weeks ago


Brunswick, Georgia, United States Aramark Full time
Job Title: Office Diet Clerk

We are seeking a highly skilled Office Diet Clerk to join our team at Aramark. As a key member of our food and nutrition team, you will be responsible for ensuring accurate patient nutrition and providing exceptional customer service.

Key Responsibilities:
  • Manage diet changes and ensure compliance with ARAMARK's operational standards and local, state, and federal regulations.
  • Record daily meal counts and maintain accurate records.
  • Answer phone calls from nursing units and interact with patients about menu choices.
  • Complete tube feeding tickets and ensure accurate patient nutrition.
  • Maintain a positive, customer-focused demeanor and thrive in a fast-paced, performance-based call center environment.
  • Work closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition.
  • Maintain the privacy, safety, and dignity of each customer by observing client confidentiality and adhering to safety and sanitation standards.
Requirements:
  • Previous customer service and/or call center experience preferred.
  • Experience in food service, as a dietary clerk, or in a related field preferred.
  • Ability to communicate fluently in the English language, bilingual or multilingual a plus.
  • Ability to stay calm under pressure and work in a fast-paced environment.
  • Typical typing of 35-45 wpm and comfort with using technology, including web-based software, keyboard, and telephone headset.
About Aramark:

Aramark is a leading provider of food and facilities services to clients around the world. Our mission is to do great things for each other, our partners, our communities, and our planet. We strive to create a workplace where every employee can grow, develop, and thrive.



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