Field Service Technician
6 days ago
Sungrow Power Supply Co., Ltd. is a leading global provider of photovoltaic (PV) inverter and energy storage system (ESS) solutions. With over 25 years of experience in the renewable energy industry, Sungrow has established itself as a trusted partner for solar energy projects worldwide.
The PositionThis role is part of Sungrow's field service team, responsible for ensuring the smooth operation of solar energy systems in the region. As a Field Service Technician - Solar Inverter Specialist, you will be the primary point of contact for customers, providing technical support and maintenance services for Sungrow's PV inverters and ESS systems.
Key Responsibilities- Perform routine maintenance and repairs on PV inverters and ESS systems to ensure optimal performance and reliability.
- Conduct troubleshooting and diagnostic tests to identify and resolve technical issues.
- Collaborate with customers to understand their needs and provide tailored solutions.
- Develop and maintain strong relationships with customers, ensuring high levels of satisfaction and loyalty.
- Stay up-to-date with the latest industry developments and technologies, applying this knowledge to improve Sungrow's products and services.
- Associate's degree in an engineering or computer science discipline from an accredited university or college.
- Minimum 3 years of experience in a technical field, with a focus on solar energy or renewable energy systems.
- Strong understanding of electrical and mechanical systems, including PV inverters and ESS systems.
- Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
- Proficient in Microsoft Office and other relevant software applications.
- Renewable energy industry experience, with a focus on solar energy or ESS systems.
- Power electronics experience, with a focus on PV inverters and ESS systems.
- OSHA 10 certification and NFPA 70e certification.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a leading global provider of renewable energy solutions.
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