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Field Service Technician

2 months ago

St Louis, Missouri, United States eTeam Inc Full time

Job Summary:

eTeam Inc is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing on-site technical support and repair services for laptops and desktops in the metro area.

Key Responsibilities:

  • Perform on-site repairs and maintenance on laptops and desktops, including replacing hard drives, motherboards, and keyboards.
  • Conduct whole unit swaps, repair or replace PC peripherals as needed.
  • Utilize Company-provided tools and equipment to complete tasks efficiently.
  • Close service tickets in real-time using the Client Call Management system.

Requirements:

  • Must have a reliable vehicle and valid car insurance.
  • 1+ years of hands-on experience with laptop and desktop break-fix.
  • Computer-building background experience is preferred.
  • General knowledge of laptop/desktop hardware and software, including basic Microsoft applications.
  • Ability to resolve basic/non-complex problems as directed.
  • Client and/or governmental clearance may be required.
  • Police or criminal background verification clearance may be required.