Field Claims Representative
4 days ago
Join Tower Hill Insurance Group as a Field Claims Representative and take on a challenging role that requires intellectual curiosity and a passion for the insurance industry. As a Field Claims Representative, you will be responsible for reviewing and analyzing first- and third-party homeowners claims to determine the extent of insurance carrier's liability, determining the extent of damaged property, and recommending settlement amounts in accordance with policy provisions and applicable insurance statutes and laws.
Key Responsibilities:- Review insurance policy contracts, policy endorsements, and related documents to make proper coverage determinations.
- Prepare property damage estimates using computer-estimating software.
- Negotiate agreements on scope and cost of repairs with customers and vendors.
- Meet or exceed production objectives and customer service standards.
- Prepare complete claim reports and transmit them on a timely basis for payment.
- Obtain physical evidence, develop third-party information, and conduct recorded or face-to-face interviews.
- Recognize and submit subrogation, underwriting, and SIU referrals as necessary.
- Communicate effectively with customers and vendors in a prompt and professional manner.
- Valid driver's license required.
- Insurance adjusters license State of Florida (520 license) required.
- Bachelor's degree in a related field or equivalent professional education and experience combined.
- Minimum of 1-3 years related adjusting experience and successful completion of an initial claims training program.
The work environment is moderate, with occasional outside travel and exposure to varying weather conditions. Tower Hill Insurance Group operates in multiple states, including AL, CT, FL, GA, IA, IN, KY, MI, MS, NC, OH, PA, SC, TN, TX, UT, VA, and WV.
Tower Hill Insurance Group is an equal opportunity employer and welcomes applications from diverse candidates. If you need reasonable accommodation due to a disability, please contact us at [insert contact information].
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