Warranty Claims Specialist

19 hours ago


Deerfield Beach, Florida, United States Deerfield Automotive LLC, Deerfield Luxury Automotive LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Warranty Administrator to join our team at Deerfield Automotive LLC and Deerfield Luxury Automotive LLC. As a Warranty Administrator, you will play a critical role in ensuring our clients receive the support they need to keep their products running smoothly.

Key Responsibilities
  • Warranty Claim Processing: Process warranty claims in a timely and efficient manner, ensuring all necessary information and approvals are obtained.
  • Supplier and Manufacturer Coordination: Coordinate with suppliers and manufacturers to obtain necessary information and approvals, ensuring seamless warranty claim processing.
  • Record Keeping: Maintain accurate records of warranty claims and documentation, ensuring compliance with regulations and company policies.
  • Issue Resolution: Resolve any issues that arise during the warranty process, providing excellent customer service to clients.
  • Communication: Communicate effectively with internal teams to ensure all warranty claims are processed efficiently.
  • Process Improvement: Identify opportunities for process improvements to enhance the efficiency of the warranty process.
Requirements
  • Experience: 2+ years of experience in warranty administration or a similar field.
  • Skills: Excellent organizational and time management skills, strong attention to detail and accuracy, ability to work independently and as part of a team, excellent communication and interpersonal skills, proficiency in Microsoft Office and other relevant software programs.
  • Knowledge: Knowledge of warranty policies and procedures, customer service experience is a plus.


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