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Chief Operating Officer of the Interior Business Center

2 months ago

Washington, Washington, D.C., United States U.S. Department of the Interior Full time
Job Description

Summary

The U.S. Department of the Interior is seeking a highly skilled and experienced professional to serve as the Deputy Director of the Interior Business Center. As a key member of the leadership team, the successful candidate will be responsible for leading the development and implementation of business strategies to drive growth, efficiency, and innovation within the organization.

Key Responsibilities

  • Lead the development and implementation of business strategies to drive growth, efficiency, and innovation within the organization.
  • Provide strategic guidance and oversight to the Interior Business Center's operations, including financial management, human resources, and customer service.
  • Collaborate with senior leaders to develop and implement organizational transformation initiatives to improve efficiency, effectiveness, and customer satisfaction.
  • Develop and manage budgets, financial plans, and performance metrics to ensure the organization's financial health and sustainability.
  • Lead and manage cross-functional teams to deliver high-quality services and solutions to customers.
  • Develop and maintain relationships with key stakeholders, including customers, partners, and vendors.
  • Stay up-to-date with industry trends, best practices, and emerging technologies to inform business decisions and drive innovation.

Requirements

  • U.S. Citizenship
  • Background investigation and suitability determination
  • 1-year probationary period for newly appointed SES members
  • Public Financial Disclosure (OGE-278 filing within 30 days)
  • Pre- and post-employment drug screening

Qualifications

The ideal candidate will possess a strong background in business operations, management, and leadership, with a proven track record of driving growth, efficiency, and innovation in a fast-paced and dynamic environment. The successful candidate will have excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively with diverse stakeholders, including customers, partners, and vendors.

Executive Core Qualifications (ECQs)

The Office of Personnel Management has identified five executive core qualifications (ECQs) that are required for entry to the Senior Executive Service. The ECQs define the competencies needed to build a federal corporate culture that drives for results, serves customers, and builds successful teams and coalitions within and outside the organization.

ECQ 1 - LEADING CHANGE

The successful candidate will have demonstrated an ability to bring about strategic change, both within and outside the organization, to meet organizational goals. This includes establishing an organizational vision and implementing it in a continuously changing environment.

ECQ 2 - LEADING PEOPLE

The ideal candidate will have demonstrated the ability to lead people toward meeting the organization's vision, mission, and goals. This includes providing an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

ECQ 3 - RESULTS DRIVEN

The successful candidate will have demonstrated the ability to meet organizational goals and customer expectations. This includes making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

ECQ 4 - BUSINESS ACUMEN

The ideal candidate will have demonstrated the ability to manage human, financial, and information resources strategically. This includes developing and managing budgets, financial plans, and performance metrics to ensure the organization's financial health and sustainability.

ECQ 5 - BUILDING COALITIONS

The successful candidate will have demonstrated the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

Mandatory Technical Qualifications (MTQs)

The successful candidate will have demonstrated the ability to design and build an organization capable of delivering high-quality, timely, and effective customer service. This includes assessing and prioritizing customer needs, developing a strategy to address those needs, and implementing an organizational plan to execute the strategy.

Challenge-Context-Action-Result (CCAR) Model

The successful candidate will have demonstrated the ability to use the CCAR model to address challenges, including describing a specific problem or goal, talking about the individuals and groups worked with, and discussing the specific actions taken to address the challenge.