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Enterprise Application Manager

2 months ago

Washington, Washington, D.C., United States Office of the Chief Financial Officer Full time
Job Title: Enterprise Application Manager

Join the Office of the Chief Financial Officer (OCFO) in the Government of the District of Columbia as an Enterprise Application Manager. This role is part of the Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center.

About the Role

The incumbent will be responsible for providing efficient and effective functional support for the ERP system. This includes serving as a primary resource in troubleshooting post-go-live production issues, designing and implementing methods to gather and document business requirements for implementing enhancement requests, leading fit-gap analysis, and assisting with prototyping, system configuration, testing, and end-user training.

Key Responsibilities
  • Design and implement methods to gather and document business requirements for implementing enhancement requests
  • Lead fit-gap analysis and assist with prototyping, system configuration, testing, and end-user training
  • Develop a system or process for reviewing internal and external data feeds into the Oracle ERP Cloud system
  • Reconcile and validate the data feeds and identify the causes of any differences noted
  • Plan, design, and implement policies and procedures for quarterly updates and patches for Oracle ERP Cloud
  • Develop a detailed workplan for testing Oracle ERP Cloud functionalities, issuing fixes and enhancements in the system after updates/patches have been made
  • Respond to requests for information and provide feedback on efforts that affect the Support Center's daily operations and activities
  • Manage the performance of the ERP Business Analysts and Subject Matter Experts
Requirements

The ideal candidate will have six (6) years of progressive work experience performing related duties and responsibilities such as evaluating ERP systems and providing end-user support to improve effectiveness, evaluating and identifying business requirements, designing and developing solutions, leading business teams to implement system enhancements and resolve issues, and providing project management oversight. Experience utilizing Oracle Cloud Enterprise Resource Planning (ERP) and Oracle Cloud Enterprise Performance Management (EPM) is required. Excellent oral and written communications skills are also required. The incumbent must have at least one (1) year of work experience supervising or providing direction and guidance to lower-level staff.

What We Offer

The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance. The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER.