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{"title": "Customer Success Manager", "company": "Coperniq Inc", "location": "San Francisco Bay Area", "aboutUs": "At Coperniq, we're pioneering the future of the energy sector by transforming solar and energy contractors into next-generation utility providers. Our platform streamlines operations and enhances customer value, making us a leader in the industry.", "role": "As a Customer Success Manager at Coperniq, you'll play a critical role in driving customer adoption, retention, and growth. You'll work closely with our Sales, Marketing, and Product teams to ensure our customers maximize value from our services.", "responsibilities": ["Drive customer adoption by demonstrating the full power of our platform", "Liaise with Sales, Marketing, and Product teams to improve customer value and reduce churn", "Identify upsell opportunities to increase revenue and ensure our customers maximize value from our services", "Anticipate customer needs and proactively drive solutions", "Develop deep relationships with customers, understanding their business goals to guide them through their transformation journey", "Conduct regular check-ins with customers, promptly addressing any concerns or issues they might have"], "qualifications": ["Minimum of 3 years of experience in Customer Success roles, in SaaS or tech companies", "Experience in successfully scaling customer success operations in an early-stage company", "Strong interpersonal skills and problem-solving abilities", "Serving a blue-collar audience is a plus"], "compensationAndBenefits": ["$80k-$140k base salary", "0.1% - 0.2% stock options", "Comprehensive Health Benefits: 90% coverage for medical, dental, and vision insurance", "3 weeks PTO", "Professional Development Opportunities"]}
