Customer Success Manager
3 weeks ago
We are seeking a highly skilled Customer Success Manager to join our team at SuperAnnotate. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our most important customers.
Key Responsibilities:- Develop and execute customer success plans to drive adoption and utilization of our AI solutions
- Work closely with customers to understand their business objectives and provide strategic guidance on how our solutions can help achieve those goals
- Manage the renewal process and identify opportunities for upselling products or services based on customer needs
- Collaborate with cross-functional teams, including Sales, Finance, Product, and Marketing, to ensure seamless customer experiences
- Minimum 3 years of experience in customer success, technical account management, or client relationship management roles
- Experience in AI solutions, including a basic understanding of large language models (LLM)
- Bachelor's degree in Business, Marketing, Computer Science, or a related field
- Legally authorized to work in the US, without a need for Visa sponsorship
- Experience in B2B SaaS software
- Project Management, problem-solving, analytic, and storytelling skills
- Strong written and oral presentation skills, engaging business or technical stakeholders
We are looking for a talented and motivated individual who is passionate about delivering exceptional customer experiences. If you are a strong communicator, a strategic thinker, and a team player, we encourage you to apply for this exciting opportunity.
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Customer Success Manager
5 days ago
San Francisco, California, United States P. A.V. E. Full timeAbout PavePave is a technology company that aims to revolutionize the world of compensation. We believe that the current system is broken and we're working to fix it. Our team is growing rapidly and we're looking for a Manager to help lead our Customer Success Team.Job SummaryWe're seeking a highly experienced Customer Success Manager to join our team. As a...
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Customer Success Manager
2 weeks ago
San Francisco, California, United States ServiceNow Full timeCustomer Success ManagerAt ServiceNow, we're on a mission to make the world work better for everyone. As a Customer Success Manager, you'll play a critical role in driving customer outcomes and delivering high-value experiences to our clients.Key Responsibilities:Develop and maintain a portfolio of Customer Success accounts, driving customer adoption and...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States SnapLogic Full timeJob Title: Customer Success Manager We are seeking a highly motivated and experienced Customer Success Manager to join our team at SnapLogic. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our integration platform by our customers. Key Responsibilities: * Be named to SnapLogic's North America...
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Customer Success Manager
3 weeks ago
San Francisco, California, United States BioRender Full timeAbout BioRenderBioRender is a cutting-edge platform that accelerates scientific communication and discovery. Our mission is to democratize science communication, making it accessible to everyone. We're a team of passionate individuals dedicated to creating a world-class platform that enables scientists to share their findings with the world.Job Title:...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States Integral Ad Science Full timeJob Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Integral Ad Science. As a key member of our Customer Success team, you will be responsible for driving satisfaction, retention, and adoption of our products across our partners.Key Responsibilities:Manage client relationships with...
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Customer Success Manager
3 weeks ago
San Francisco, California, United States Menlo Ventures Full time{"title": "Customer Success Manager", "description": "Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team at Menlo Ventures. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and long-term success.Key...
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Customer Success Manager
2 weeks ago
San Francisco, California, United States Klarity Intelligence, Inc Full timeJob Title: Customer Success ManagerAt Klarity Intelligence, Inc., we're seeking a highly skilled Customer Success Manager to join our team. As a foundational member of our Customer Success team, you will play a critical role in delivering the Klarity platform and driving growth and value realization for our customers throughout their journey.Key...
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Customer Success Manager
5 days ago
San Francisco, California, United States Dealpath Full timeCustomer Success Manager Job DescriptionWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Dealpath. As a Customer Success Manager, you will play a critical role in ensuring our customers adopt and utilize Dealpath to its full potential.Key Responsibilities:Interact with customers to understand their business needs...
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Customer Success Manager
2 weeks ago
San Francisco, California, United States Pathlight Full timeAbout PathlightPathlight is a pioneering GenAI-native Conversation Intelligence platform that empowers enterprises to uncover hidden insights, opportunities, and risks within their customer conversations. By harnessing the power of Large Language Models (LLMs), we provide human-level accuracy in reviewing every customer conversation, distilling complex...
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Customer Success Manager
2 weeks ago
San Francisco, California, United States GEMÜ Full timeAbout GemGem is the AI-powered recruiting platform that helps TA teams maximize productivity, hire faster, and save money. Our all-in-one platform offers integrated products for CRM, sourcing, scheduling, analytics, career sites, events, and more.With Gem, teams can source talent five times faster and double their talent pipelines. Our platform also enables...
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Customer Success Manager
5 days ago
San Francisco, California, United States Klarity Intelligence, Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Klarity Intelligence, Inc. As a foundational member of our Customer Success team, you will be responsible for the successful delivery of our platform and the ongoing growth and value realization for our customers throughout their journey.You will play a key role in...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States Dashworks Inc Full timeAbout Dashworks IncDashworks Inc is a pioneering company that is revolutionizing the way businesses collaborate and share knowledge. We are on a mission to create a platform that makes it easy for anyone to find or discover knowledge about anyone or anything at work.Job Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer...
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Customer Success Manager
4 days ago
San Francisco, California, United States Usepylon Full timeCustomer Success at PylonAt Pylon, we're building the future of B2B post-sales. Our top support and success teams use Pylon to manage their customer support across multiple channels. As a Customer Success Manager, you'll be a key player in standing up the customer success function at our company. You'll be responsible for more than just delivering customer...
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Customer Success Manager
2 weeks ago
San Francisco, California, United States Integral Ad Science Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Success Manager to join our team at Integral Ad Science. As a key member of our Customer Success team, you will be responsible for driving satisfaction, retention, and adoption efforts across our partners.Key ResponsibilitiesManage client relationships with IAS's strategic accounts,...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States Sprinklr Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Sprinklr. As a Customer Success Manager, you will be responsible for ensuring the success of our customers by providing them with the support and guidance they need to achieve their goals.Key ResponsibilitiesDevelop and implement customer success plans to ensure...
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Customer Success Manager
4 days ago
San Francisco, California, United States Pathlight Full timeAbout PathlightPathlight is a leading GenAI-native Conversation Intelligence platform that helps enterprises discover hidden insights, opportunities, and risks within their customer conversations. By harnessing the power of Large Language Models (LLMs), we review every customer conversation to uncover hidden insights with human-level accuracy. This empowers...
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Customer Success Manager
3 weeks ago
San Francisco, California, United States Pathlight Full timeAbout PathlightPathlight is a pioneering GenAI-native Conversation Intelligence platform that empowers enterprises to uncover hidden insights, opportunities, and risks within their customer conversations.By harnessing the power of Large Language Models (LLMs), Pathlight reviews every customer conversation with human-level accuracy, distilling complex...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States GetChange Corp. Full timeJob Title: Customer Success ManagerAt GetChange Corp., our mission is to empower businesses to make a positive impact through transparent and efficient payments. We're seeking a highly skilled Customer Success Manager to join our team and help us achieve this mission.Job Summary:The Customer Success Manager will be responsible for championing customer...
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Customer Success Manager
3 days ago
San Francisco, California, United States SuperAnnotate Full timeWe are seeking a seasoned Customer Success Manager to join our team at SuperAnnotate, a leading innovator in the field of artificial intelligence and large language models.The ideal candidate will have a minimum of 3 years of experience in customer success, technical account management, or client relationship management roles, with a strong background in AI...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States Dovetail Full timeUnlock Customer Success with DovetailDovetail is the world's leading customer insights hub, empowering teams to build better products. As a Customer Success Manager, you'll play a pivotal role in driving growth and adoption of our premium business.Key Responsibilities:Manage Enterprise customer relationships to ensure successful onboarding and adoption of...