Guest Services Coordinator

1 week ago


Helena, Montana, United States Best Western Premier Great Northern Hotel Helena Full time


We are seeking a dedicated Front Desk/Night Auditor who thrives in a customer-focused environment, demonstrates a strong dedication to guest satisfaction, and possesses numerical proficiency.

Our establishment offers the necessary resources and training to support your career aspirations in hospitality. If you are looking for a role within a team of skilled professionals, we encourage you to consider this opportunity.

Key Responsibilities

  • Conduct audits and reconcile all financial documentation, including cash drawer activities, credit card transactions, room charges, final bill preparation, and occupancy statistics.
  • Deliver outstanding service to all hotel patrons throughout their stay.
  • Perform additional bookkeeping, administrative, and accounting tasks as required.
  • Address inquiries, manage reservations and check-ins, coordinate housekeeping, security, and service requests, resolve guest issues, and execute other front office responsibilities as necessary.

Required Qualifications

  • Must be reliable and capable of working independently. Ability to stand for extended periods is essential.
  • Proficiency in computer usage is required; experience with accounting or reservation systems is advantageous.
  • A high school diploma or equivalent is mandatory; some college education is preferred.
  • Exceptional customer service and communication abilities are essential.
  • Experience in front desk operations, guest services, night auditing, or prior hospitality roles is preferred but not essential.


  • Helena, Montana, United States Best Western Premier Great Northern Hotel Helena Full time

    Job OverviewWe are seeking a dedicated Front Desk/Night Auditor who is passionate about delivering exceptional service and has a keen eye for detail. This role is perfect for individuals who thrive in a dynamic environment and enjoy interacting with guests while ensuring their satisfaction.Compensation:$16 - $18 DOEKey Responsibilities:Perform audits and...


  • Helena, Montana, United States Best Western Premier Great Northern Hotel Helena Full time

    Job OverviewWe are seeking a dedicated Front Desk/Night Auditor who thrives in a customer-centric environment, values guest satisfaction, and has a knack for numerical accuracy. Our establishment offers comprehensive training and resources to support your career aspirations in hospitality.Compensation:$16 - $18 DOEKey Responsibilities:Conduct audits and...


  • Helena, Montana, United States Best Western Premier Great Northern Hotel Helena Full time

    We are seeking a dedicated Front Desk/Night Auditor who enjoys engaging with guests, demonstrates a strong dedication to customer satisfaction, and possesses numerical proficiency. Our establishment offers the necessary tools and training to support your aspirations in the hospitality industry. If you are looking for a role within a team of committed...


  • Helena, Montana, United States Best Western Premier Great Northern Hotel Helena Full time

    We are seeking a dedicated Front Desk/Night Auditor who thrives in a customer-centric environment, demonstrates a strong commitment to guest satisfaction, and possesses numerical proficiency. Our establishment offers the necessary tools and training to support your aspirations in the hospitality industry. If you are looking for a role within a team of...


  • Helena, Montana, United States Steve's Cafe Full time

    Position OverviewAs a vital member of our team at Steve's Cafe, the Guest Services Coordinator plays a crucial role in ensuring a welcoming atmosphere for all patrons. This position involves a variety of responsibilities aimed at enhancing the dining experience.Key Responsibilities:Welcoming Guests: Greet visitors warmly at the entrance, establishing a...


  • Helena, Montana, United States Meadowood Resort LLC Full time

    Join Our Team as a Front Desk AgentAt Meadowood Resort LLC, we are in search of a dedicated Front Desk Agent to enhance our team of hospitality professionals. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. Your ability to address guest inquiries and resolve issues will...


  • Helena, Montana, United States Meadowood Resort LLC Full time

    Meadowood Resort Front Desk AssociateMeadowood Resort LLC is in search of a dedicated Front Desk Associate to enhance our esteemed team of hospitality professionals. In this role, you will be responsible for delivering exceptional service to all visitors, addressing guest concerns, and ensuring efficient front desk operations. If you possess excellent...


  • Helena, Montana, United States Meadowood Resort LLC Full time

    Meadowood Resort Front Desk AssociateMeadowood Resort LLC is in search of a dedicated Front Desk Associate to enhance our exceptional service team. In this role, you will be responsible for delivering warm hospitality to all visitors, addressing guest concerns, and ensuring seamless front desk operations. If you possess excellent customer service abilities,...


  • Helena, Montana, United States Intermountain Deaconess Children's Services Full time

    Job OverviewIntermountain Deaconess Children's Services is a distinguished non-profit organization dedicated to providing Hope & Healing to children, youth, and families facing challenges in mental and behavioral health. We are currently seeking a Case Manager to serve as a vital link between clients and external resources.Compensation: $18 - $20 per hourKey...


  • Helena, Montana, United States Intermountain Deaconess Children's Services Full time

    Job OverviewIntermountain Deaconess Children's Services is a leading non-profit organization dedicated to providing support and healing to children, adolescents, and families facing challenges in mental and behavioral health. We are seeking a dedicated Case Manager to facilitate communication and collaboration between clients and external...


  • Helena, Montana, United States Montana Legal Services Association Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Coordinator to support the daily operations of our finance department. This full-time position will be responsible for coordinating staff travel, handling mail processing, and maintaining office supplies.Key ResponsibilitiesTravel Coordination: Arrange travel and conference...


  • Helena, Montana, United States Helena Motors Group Full time

    Job SummaryWe are seeking a highly organized and customer-focused Service Appointment Specialist to join our team at Helena Motors Group. As a key member of our service department, you will be responsible for managing incoming service inquiries, scheduling appointments, and providing exceptional customer service.Key ResponsibilitiesCustomer Service: Answer...


  • Helena, Montana, United States State of Montana Full time

    Job SummaryThe State of Montana is seeking a highly skilled Regional Program Officer to join our team in the Senior and Long Term Care, Community Services Bureau. As a key member of our team, you will be responsible for ensuring that Montanans with disabilities and the elderly receive high-quality Medicaid long-term care services.Key...


  • Helena, Montana, United States Helena Motors Group Full time

    Job OverviewSalary: Dependent on ExperiencePosition Summary:The Service Operations Coordinator at Helena Motors Group is essential in assisting the Service Manager with the daily functions of the Service Department. This role involves guiding the team to provide exceptional service to clients, ensuring that all maintenance and repairs are performed...


  • Helena, Montana, United States Benefis Health System Full time

    Position Overview:Benefis Health System stands as one of Montana's leading healthcare providers, dedicated to delivering exceptional care that nurtures the body, mind, and spirit. We prioritize the well-being of our employees by offering competitive compensation, comprehensive benefits, state-of-the-art facilities, and numerous opportunities for professional...


  • Helena, Montana, United States Helena Motors Group Full time

    Job DescriptionJob Summary:The Service Appointment Specialist is a key member of the Helena Motors Group team, responsible for managing incoming service inquiries, scheduling appointments, and providing exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with customers...

  • Reception Coordinator

    2 weeks ago


    Helena, Montana, United States Meadowood Resort LLC Full time

    Meadowood Resort LLC Front Desk AssociateMeadowood Resort LLC is in search of a dedicated Front Desk Associate to enhance our team of hospitality professionals. In this role, you will be responsible for delivering exceptional service to all visitors, addressing guest concerns, and ensuring efficient front desk operations. If you possess excellent customer...


  • Helena, Montana, United States DoubleTree by Hilton Helena Downtown Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Food Service Associate to join our team at DoubleTree by Hilton Helena Downtown. As a key member of our restaurant staff, you will be responsible for providing exceptional dining experiences for our guests.Key ResponsibilitiesGuest ServiceWelcome guests upon arrival and promptly seat themTake...


  • Helena, Montana, United States The Culinary Institute of America Full time

    Job SummaryThe Culinary Institute of America is seeking a highly skilled and detail-oriented Special Events Associate to join our team. As a Special Events Associate, you will play a critical role in ensuring that all guests receive a positive experience at our events.Key ResponsibilitiesAnticipate and meet the needs of guests to provide exceptional...


  • Helena, Montana, United States Shodair Full time

    Job SummaryShodair is seeking a skilled Food Service Worker to join our team of culinary professionals. As a key member of our dining services team, you will be responsible for providing exceptional customer service and ensuring the highest quality food and beverage experiences for our staff and guests.Key ResponsibilitiesPrepare and serve hot and cold...