Banking Professional

4 days ago


Syracuse, New York, United States Old Second National Bank Full time

Old Second National Bank is seeking a motivated and customer-focused individual to fill the role of Universal Banker. As a key member of our team, you will provide exceptional service and support to our customers, assisting with all aspects of their banking needs.

About the Role

The Universal Banker is responsible for providing a high level of customer service, answering questions, and addressing concerns in a timely and professional manner. You will be required to maintain accurate records, process transactions, and perform other tasks as needed to ensure smooth operations.

We are committed to fair and equitable pay practices, offering a competitive hourly rate of $18.50-$23.50 per hour, dependent on your knowledge, skills, and experience. In addition to your base pay, you may also be eligible to participate in our Retail Incentive Plan, which offers variable pay based on sales performance.

Requirements and Qualifications
  • High school diploma or equivalent and one year of related experience in banking, cash handling, customer service, and/or sales.
  • Bilingual in English and Spanish.
  • Must become licensed with NMLS registration within 60 days of assuming the role and meet Bank training requirements.
Competencies
  • Demonstration of excellent customer service and professional communication.
  • Dedication to product promotion, sales referrals, and cross-selling products/services.
  • Math and computer proficiency, technical aptitude toward learning and utilizing bank software applications.
Benefits

We offer a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and opportunities for career growth and development.



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